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no email with multiple receipients

  1. 4 forms on http://www.proflow.ca, http://www.proflow.ca/get-a-quote/, http://www.proflow.ca/contact-proflow-systems/, http://www.proflow.ca/calibration-quote/ and right sidebar. Using version 1.7.3 of Gravity forms. Platform is WP 3.5.1 using the Genesis framework version 1.9.2

    Forms generate an email with a single recepient but don't when multiple recipients are specified. Notification set to Enter email, and format used is xxx@xxx.com,zzz@zzz.com with no space after the comma.

    Has anyone else encountered this problem? Any help appreciated.

    Posted 8 years ago on Wednesday May 22, 2013 | Permalink
  2. David Peralty

    Such an issue is usually server related. Gravity Forms uses WordPress' PHP Sendmail (wp-mail.php) to send notifications and many servers won't let you use PHP Sendmail to send to multiple recipients (to reduce opportunities for SPAM creation). You may have to install and configure a SMTP plugin with the assistance of your web host.

    Posted 8 years ago on Wednesday May 22, 2013 | Permalink