I have a feeling I have a similar issue to what I see in this old thread, http://www.gravityhelp.com/forums/topic/no-confirmation-being-displayed-and-no-mail-notification-or-entry-being-sent#post-3454.
Problem is, I don't have the slightest clue where to start to get it fixed. Any ideas out there? I know that we had to do something fancy with IIS and our serve a while ago to something related to permalinks, I just don't know exactly what that all entails.
Hmm, any help out there on this one? Been a couple of days and no response yet.
I will also add that I have checked for plugin and theme conflicts by turning off all plugins and by texting with the Twenty Eleven theme.
Hi, gadietrich,
The topic you mention is 2 years old so I doubt yours is the same issue. Which version of Gravity Forms do you have? We encountered an issue with 1.6.3.1 with forms that were using Ajax and have put up a new version (1.6.3.1.1) for download at http://www.gravityhelp.com/downloads/ . Can you try that one out and see if it fixes your issue?
I am using 1.6.1.1 right now and the issue persists. An example of one of my forms can be found at http://gradschool.ni.edu/contact/. When you fill the form out there is no redirect, no entry put into the forms section and no email is received.
Thank you for your help and looking at this so far.
I think you mean Gravity Forms v1.6.3.1.1.
Can you turn off ajax for this form and then see if it will successfully submit?
OK, as I suspected, it was an IIS issue. We have it working, but this is temporary in my mind. What we did was: In form_display.php we replaced:
$action = add_query_arg(array());
with:
if ($_SERVER['SERVER_SOFTWARE'] == "Microsoft-IIS/6.0") { $action = "/index.php?p=".get_the_id(); } else { $action = add_query_arg(array()); }
So that gets things working, however, if I do an update it will blow it out. I need something that is more permanent. It sure would help if the server we were on were not so dang old!
Any ideas on this? How can we avoid having to edit this each time an update comes out?
Alright, so no action on this in a week now. Gravity Forms forums and support are starting to prove to be some of the worst I've experienced. Any reason it takes a week or more for someone to reply?
Hi, gadietrich,
I had not replied to you yet because you had a fix in place and your forms were working. I was focused on helping others that were having problems who did not have workarounds available. We try our best to help everyone out and sometimes we have to balance the issues based on how many users are experiencing the same problem, whether there is a workaround (even if temporary), whether the issue is core GF functionality or something custom the user is doing.
In reviewing your code you put into Gravity Forms, what you can do instead is use the "gform_form_tag" hook (http://www.gravityhelp.com/documentation/page/Gform_form_tag) to change the form action. This way you can get that out of the core code and update without having to put the "fix" back in.
For your IIS issue, is the problem because "index.php" is not in the url, just the "/"? If so, do you have index.php as one of the default documents setup in IIS?
