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No form editing after WP 3.5 Upgrade

  1. axiomuser
    Member

    I upgraded to 3.5 and since, I can not edit any of the fields in the form editor. Clicking on the field does not expand the box and the edit link is non responsive. Strangely, the alignment of the text in the gravity form admin is shifted lower.

    Gravity Forms 1.6.1

    Posted 6 years ago on Tuesday December 11, 2012 | Permalink
  2. David Peralty
    Administrator

    Can you update to the latest version of Gravity Forms and let us know if that fixes the issue?

    Can I please also have you try the following steps to see if there is a plugin/theme conflict that we can isolate?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 6 years ago on Tuesday December 11, 2012 | Permalink
  3. axiomuser
    Member

    Hey David - I followed the plugin conflict resolution steps to no avail. Same behavior. I also have Gravity Forms 1.6.1 installed and up to date. I can create, duplicate and delete but not edit.

    Posted 6 years ago on Tuesday December 11, 2012 | Permalink
  4. I just created a new account and i too have no edit options or option to create a new form. the tool box doesn't appear..

    Posted 6 years ago on Tuesday December 11, 2012 | Permalink
  5. David Peralty
    Administrator

    The latest version of Gravity Forms is 1.6.10 and I'll send you an update axiomuser and you can let me know if it fixes your specific issue.

    marketingdarcy - can you create your own thread, and go through the troubleshooting steps I posted above so we can help you in turn?

    Posted 6 years ago on Tuesday December 11, 2012 | Permalink
  6. I had the same problem. In my case it was a plugin conflict. (running 3.5 with Gravity Forms 1.6.10)

    Repost of Steps:

    Testing for Plugin Conflicts
    To test for a plugin conflict:

    Deactivate ALL plugins
    Activate Gravity Forms
    Check to see if the issue occurs
    If the issue does not occur, one (or more) of your plugins is causing a conflict with Gravity Forms. To determine which plugin(s) is causing the conflict, follow these steps:

    Activate each plugin one by one
    Check to see if the issue occurs after each plugin is activated

    In my case it was the LenSlider plugin, I would suggest testing plugins that add admin functionality first.

    Hope this help.

    Posted 6 years ago on Wednesday December 12, 2012 | Permalink
  7. Same issue here. I cannot edit any of my Form Fields in Form Editor.

    I really can't take the site offline in the middle of the afternoon to troubleshoot. Plus, my Client is looking at new forms right now!

    Was working fine before both upgrades.

    I love the Plugin, but not liking this issue.

    Please help!

    Gravity Forms Version 1.6.10.1
    WordPress 3.5

    Posted 6 years ago on Wednesday December 12, 2012 | Permalink
  8. David Peralty
    Administrator

    gingalley, can you try the troubleshooting steps? And beyond that, can you link to your form?

    Posted 6 years ago on Wednesday December 12, 2012 | Permalink
  9. I have the forms on a Client's website in which we are in the middle of editing. They are sending me revisions as I write this, so it is imperative that I can make revisions.

    I can't really take the site offline in the middle of the afternoon and while my Client is checking over forms.

    Also, all of the new forms are password protected, so they won't be seen until they are approved and we go "live".

    The only option is to tell them that there is an issue with the website which I really don't want to do. That will make me look bad. Especially if I cannot fix!

    So, if I should find a conflicting plugin, how could I even fix it?

    Posted 6 years ago on Wednesday December 12, 2012 | Permalink
  10. David Peralty
    Administrator

    The issue is that you are asking me to give you specifics when you can't really give or show me any. I can't tell you anything really until I see how things are set-up on your end. Gravity Forms is a fairly complex plugin in its own right, and its interactions with other plugins make it even more so. If it is a JavaScript issue due to a theme or plugin, you have to get it fixed so that there isn't a conflict anymore that causes features in Gravity Forms not to work.

    Posted 6 years ago on Wednesday December 12, 2012 | Permalink
  11. I hear you. I just told my Client.

    I will test.

    Posted 6 years ago on Wednesday December 12, 2012 | Permalink
  12. Looks like there are a lot of major bugs in WP v3.5. These are the few I found so far...

    -Flyout Menus in Admin panel don't work
    -Screen Options don't toggle
    -Cannot add media to Pages or Posts

    Posted 6 years ago on Wednesday December 12, 2012 | Permalink
  13. David Peralty
    Administrator

    Unfortunately, due to how large the WordPress code base now is, and the limited number of people testing, it is hard to find all those bugs for the first major release of a new version. It sounds though like some of your issues might be JavaScript related? Have you tried our troubleshooting steps to see if there is some conflict with your chosen theme or one of your plugins?

    Posted 6 years ago on Wednesday December 12, 2012 | Permalink
  14. It does sound like a Javascript error. I am going to downgrade back to 3.4.2 for now. Usually, I would try to fix but I've got some time constraints.

    Is there a way to get a notification when these issued are resolved? Otherwise, I'll have to keep checking the forum,

    Thanks!

    Posted 6 years ago on Wednesday December 12, 2012 | Permalink
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    Posted 6 years ago on Thursday December 13, 2012 | Permalink
  16. An interesting post as I have had exactly the same issues. I tried de-activating all my plugins and turns out that after upgrading to 3.5, it was a plugin conflict with Gravity.

    The plugin was:
    Admin Menu Tree Page View

    Hope that may help some people. Now I have my wonderful Gravity Forms working again.

    Posted 6 years ago on Thursday December 13, 2012 | Permalink
  17. axiomuser
    Member

    Thanks for your hard work. New versions of WP can take some testing. I have installed 1.6.10.1 and am still having editing problems.

    Posted 6 years ago on Thursday December 13, 2012 | Permalink
  18. axiomuser, have you already tried a new browser after installing 1.6.10.1 to ensure there is no cached JavaScript? A completely different browser will ensure there is no cached JavaScript. You can also clear the cache manually in your current browser.

    Posted 6 years ago on Thursday December 13, 2012 | Permalink
  19. axiomuser
    Member

    Chris- Cleared all cached data, tried in Safari, Firefox and Chrome with the same results. Normally if you mouse over a field it will highlight. This doesn't happen either.

    Posted 6 years ago on Thursday December 13, 2012 | Permalink
  20. We'll check with the developers again today and see what's going on. Thank you.

    Posted 6 years ago on Thursday December 13, 2012 | Permalink
  21. scangroup
    Member

    I too had the same problem, it is a conflict with the plugin "Admin Menu Tree Page View". I deactivated it and now I can edit my forms.

    Posted 6 years ago on Thursday December 13, 2012 | Permalink
  22. Thank you for that update.

    Posted 6 years ago on Thursday December 13, 2012 | Permalink
  23. @gingalley
    To edit the forms during a time constraint as you outlined you might consider deactivating plugins when you want to edit forms (very likely to be your problem, as it was mine). While they are deactivated you could edit, then reactivate after form changes and return to the form editing problems you currently have but at least you made the form changes. In this way you could do the work without hurting client relations.

    You still keep the problem, but at least you'll have more time to deal with it after helping the client. It's a work around, not a solution, that helped me.

    Posted 6 years ago on Thursday December 13, 2012 | Permalink
  24. axiomuser
    Member

    I installed a clean version of wp 3.5, running Twenty Twelve theme with no other plugins. Still no able to edit the forms. This is kind of important. Any ideas?

    Posted 6 years ago on Friday December 14, 2012 | Permalink
  25. axiomuser
    Member

    Bump! Need to fix this... Please!

    Posted 6 years ago on Monday December 17, 2012 | Permalink
  26. @axiomuser, because you are a developer license holder, I would suggest filling out a priority support request. We might have to log in to your WordPress admin and see for ourself what is going on.

    http://www.gravityhelp.com/priority-support/

    Please be sure to reference this topic when you fill out the priority support request. Thank you.

    Posted 6 years ago on Monday December 17, 2012 | Permalink
  27. David Peralty
    Administrator

    Can you send WordPress login details to peralty@rocketgenius.com so I can log in and take a look? We will want to make it as simple as possible, so just WordPress and Gravity Forms activated with the default theme.

    Thanks!

    Posted 6 years ago on Monday December 17, 2012 | Permalink
  28. Grav form bugs in the past due to duplicate Jquery references. Check your header and ensure multiple versions of JQ not being loaded.

    Usually thats the case with most random bugs. It could be a MU type plugin, etc.

    Posted 6 years ago on Monday December 17, 2012 | Permalink
  29. axiomuser
    Member

    Thanks inmn, seems like my theme was adding another JQ. This seems to have fixed the problem.

    Posted 6 years ago on Tuesday December 18, 2012 | Permalink

This topic has been resolved and has been closed to new replies.