axiomuser
Member
I upgraded to 3.5 and since, I can not edit any of the fields in the form editor. Clicking on the field does not expand the box and the edit link is non responsive. Strangely, the alignment of the text in the gravity form admin is shifted lower.
Gravity Forms 1.6.1
Can you update to the latest version of Gravity Forms and let us know if that fixes the issue?
Can I please also have you try the following steps to see if there is a plugin/theme conflict that we can isolate?
http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict
I just created a new account and i too have no edit options or option to create a new form. the tool box doesn't appear..
The latest version of Gravity Forms is 1.6.10 and I'll send you an update axiomuser and you can let me know if it fixes your specific issue.
marketingdarcy - can you create your own thread, and go through the troubleshooting steps I posted above so we can help you in turn?
I had the same problem. In my case it was a plugin conflict. (running 3.5 with Gravity Forms 1.6.10)
Repost of Steps:
Testing for Plugin Conflicts
To test for a plugin conflict:Deactivate ALL plugins
Activate Gravity Forms
Check to see if the issue occurs
If the issue does not occur, one (or more) of your plugins is causing a conflict with Gravity Forms. To determine which plugin(s) is causing the conflict, follow these steps:Activate each plugin one by one
Check to see if the issue occurs after each plugin is activated
In my case it was the LenSlider plugin, I would suggest testing plugins that add admin functionality first.
Hope this help.
Same issue here. I cannot edit any of my Form Fields in Form Editor.
I really can't take the site offline in the middle of the afternoon to troubleshoot. Plus, my Client is looking at new forms right now!
Was working fine before both upgrades.
I love the Plugin, but not liking this issue.
Please help!
Gravity Forms Version 1.6.10.1
WordPress 3.5
gingalley, can you try the troubleshooting steps? And beyond that, can you link to your form?
I have the forms on a Client's website in which we are in the middle of editing. They are sending me revisions as I write this, so it is imperative that I can make revisions.
I can't really take the site offline in the middle of the afternoon and while my Client is checking over forms.
Also, all of the new forms are password protected, so they won't be seen until they are approved and we go "live".
The only option is to tell them that there is an issue with the website which I really don't want to do. That will make me look bad. Especially if I cannot fix!
So, if I should find a conflicting plugin, how could I even fix it?
The issue is that you are asking me to give you specifics when you can't really give or show me any. I can't tell you anything really until I see how things are set-up on your end. Gravity Forms is a fairly complex plugin in its own right, and its interactions with other plugins make it even more so. If it is a JavaScript issue due to a theme or plugin, you have to get it fixed so that there isn't a conflict anymore that causes features in Gravity Forms not to work.
Unfortunately, due to how large the WordPress code base now is, and the limited number of people testing, it is hard to find all those bugs for the first major release of a new version. It sounds though like some of your issues might be JavaScript related? Have you tried our troubleshooting steps to see if there is some conflict with your chosen theme or one of your plugins?
It does sound like a Javascript error. I am going to downgrade back to 3.4.2 for now. Usually, I would try to fix but I've got some time constraints.
Is there a way to get a notification when these issued are resolved? Otherwise, I'll have to keep checking the forum,
Thanks!
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An interesting post as I have had exactly the same issues. I tried de-activating all my plugins and turns out that after upgrading to 3.5, it was a plugin conflict with Gravity.
The plugin was:
Admin Menu Tree Page View
Hope that may help some people. Now I have my wonderful Gravity Forms working again.
axiomuser, have you already tried a new browser after installing 1.6.10.1 to ensure there is no cached JavaScript? A completely different browser will ensure there is no cached JavaScript. You can also clear the cache manually in your current browser.
We'll check with the developers again today and see what's going on. Thank you.
Thank you for that update.
@gingalley
To edit the forms during a time constraint as you outlined you might consider deactivating plugins when you want to edit forms (very likely to be your problem, as it was mine). While they are deactivated you could edit, then reactivate after form changes and return to the form editing problems you currently have but at least you made the form changes. In this way you could do the work without hurting client relations.
You still keep the problem, but at least you'll have more time to deal with it after helping the client. It's a work around, not a solution, that helped me.
@axiomuser, because you are a developer license holder, I would suggest filling out a priority support request. We might have to log in to your WordPress admin and see for ourself what is going on.
http://www.gravityhelp.com/priority-support/
Please be sure to reference this topic when you fill out the priority support request. Thank you.
Can you send WordPress login details to peralty@rocketgenius.com so I can log in and take a look? We will want to make it as simple as possible, so just WordPress and Gravity Forms activated with the default theme.
Thanks!
