None of my forms work...

i'm not part of the gravity forms team, in fact, was on here asking a question myself. but just a thought - does your theme call jquery? if so, check the version, it might be incompatible with gravity forms?

Thanks Elizabeth and Rob, that helped a lot. It turns out that this Contact Us form does work OK with the default twenty ten theme.

I set this form:
http://info.fabrics.net/about-us/contact-us/

To redirect to this page after submit, but it does not redirect here:
http://info.fabrics.net/about-us/contact-us-thank-you/

This form also does not email us the contact us info as it should.

Now that we know it's something in the theme, what is my next step?

Thanks,
Sam

Hi Everyone,

Today I got the response below from brandlabs.us, the company who developed our Wordpress template. They explain why the forms won't submit and what my options are.

Does anyone know of a better way to do this?

-----Reply from Brandlabs.us-----

My developers took a closer look at the Contact Us form submission issues. Here are the findings:

The contact us form itself doesn’t use the full URL to post the submission to, so the contact-us form never submits to info.fabrics.net, it instead submits to http://www.fabrics.net. This is because our template utilizes a base tag in order to serve image and script files from http://www.fabrics.net.

The form posts URL is: ”/about-us/contact-us/#gf_6”
but should be: “http://info.fabrics.net/about-us/contact-us/#gf_6”;

Our options are to:

1. Hack a fix, that will be overwritten next time they update their Gravity Forms plugin.
2. Over-write the form script to include the fully qualified URL for the form, which will be overwritten next time they update their Gravity Forms plugin.
3. Report the bug to Gravity forms with a fix suggestion and await an update with the fix included.

Please advise us noting how you would like to proceed.
-----End Reply from Brandlabs-----

Sam, take a look at this filter:
http://www.gravityhelp.com/documentation/page/Gform_form_tag

It will allow you to change the form tag to suit your needs, which means you can place the full URL in the action=

Try this out and see if it solves for it:

add_filter("gform_form_tag", "form_tag", 10, 2);
function form_tag($form_tag, $form){
    $form_tag = preg_replace("|action='|", "action='http://info.fabrics.net", $form_tag);
    return $form_tag;
}

Looks like your theme is loading a very old version of jQuery: Screenshot

Looks good to me, tested it here on my dev site if you want to view the source: http://dev.outerhavenstudios.com/checkbox-default/

Right on, glad to help out!