Not getting confirmation after "submit" but posted to entries with Gravity Forms AddOn for MTouch Quiz.
PLEASE HELP. Client is frustrated.
Does the confirmation message come up when you preview the form in Gravity Forms and go through and fill out the answers? What do you have set for the confirmation message?
Where would I preview the form? Are you saying in the wordpress preview panel? Or Gravity forms addOn section. I am confused. The message is this "Thank you for submitting your results." I put that in the Confirmation tab.
The preview link is present when you are editing the form, or when you hover over the form name in the list of forms. If you are logged in to your site as an administrator, this link will work to preview form number 1: http://www.triedandtruetutoring.com/?gf_page=preview&id=1
Submit from there, and see if the confirmation text is showing as expected. You may have a plugin conflict. You can begin troubleshooting for that by following these instructions http://rkt.gs/testing
I do not think you understand what I was asking... Will you take the quiz and see what I mean. It is on the final Submit...
I received a confirmation from MTouch Quiz:
Congratulations - you have completed SAT Math – Tutor Assessment. Thank you for completing the quiz. Please hit the "submit" button below to submit the quiz to our HR department. Please only click it once. If you qualify, someone from our staff will contact you via E-mail to set up an interview time. If you have any questions, contact email@example.com
I think they may be replacing or suppressing the Gravity Forms confirmation. We don't have any experience with that 3rd party plugin. Can you check with their support and see if this is the expected behavior? Thank you.
I am saying after you get that confirmation message when you click the "Submit" button beneath it. It does not redirect or give any confirmation leading us to get 30 entries of the same quiz...
I understand. I believe this is a conflict with or feature of MTouch Quiz. Gravity Forms does not work like this normally. Please contact their support.
I am the developer of mTouch Quiz. My plugin does not alter GF at all. See this page which has nothing to do with my quiz for the same issue. This is just a normal form. My plugin works by looking at the CSS tags attached to these fields and not by altering gravity form at all.
Password is gravityhelp unless he changed it.
Thank you for posting an explanation. We'll have another look at it.
Timestamp: 7/26/2012 9:57:13 PM Error: TypeError: $ is not a function Source File: http://www.triedandtruetutoring.com/test-form/ Line: 120
For the second error, your Google Analytics code is wrapped in script tags twice. The extra script tags need to come out of there.
The first error is being caused by the cufon script:
Remove or repair that, and then post back again and we'll see if there are any more errors which need to be addressed.
I got rid of the duplicated tracking code...
@joshlee18, did that take care of your issue or are you still having trouble? Did you take care of Cufon as well as Google Analytics?
I removed both and it is still not working...
When I removed the cufon script it messed up everything on the site so I had to put it back but when I initially removed it, it did nothing differently in terms of the form.
You don't have to remove Cufon, but it does need to be reworked to work within WordPress ("$ is not a function" is a common error in WordPress and can be remedied easily usually.)
Timestamp: 7/28/2012 7:29:41 PM Error: TypeError: $ is not a function Source File: http://www.triedandtruetutoring.com/wp-content/themes/colorwaytheme/js/image.hover.js?ver=3.4.1 Line: 7
I cleared that error and still not responding properly.
You're going to have to play Whack a Mole for a while here with these errors:
Timestamp: 7/31/2012 1:42:08 AM Error: TypeError: $ is not a function Source File: http://www.triedandtruetutoring.com/wp-content/themes/colorwaytheme/js/verif.js?ver=3.4.1 Line: 2
That is coming directly from your theme and needs to be resolved as well. Can you activate the default Twenty Eleven theme and see if you experience these same errors?
For anyone that will help me do this and get it fixed I will pay $15 via Paypal. I need to get this done and I will give you admin access.
@joshlee18, you can create a post on the job board, but it's really low traffic. You might have better luck with one of the WordPress-specific job sites like http://wpquestions.com/ - the price range and scope of your work is similar to other jobs there.
We would love to help but try to make a point of NOT modifying customer's websites due to the liability involved with all that can possibly go wrong. Thank you.
No I completely understand... I am going to keep hacking away with it I just am not familiar with Wordpress style of coding compared to the traditional way.. Will further update with the progress I make. Thanks for the continued help.
Sure, let us know if you need anything new as you move forward.