PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Not passing to PayPal when using conditional logic

  1. I have a form with options for hourly coaching and it includes one option for half-hour in a Product field (dropdown). If you choose one of the hourly packages the option to choose the quantity will appear and the form functions properly (sending customer to paypal checkout, etc.)

    However, if you choose the "half-hour" in the product drop down, conditionally the "hourly option" doesn't appear - no need as half-hour is billed at a different rate, and no need to choose multiple half-hours. But when the option doesn't show the form doesn't process through to Paypal.

    Please advise.

    Posted 10 years ago on Thursday August 16, 2012 | Permalink
  2. Can you send a WP Admin login to rob@rocketgenius.com so I can take a look at your setup. Please reference this post in your email.

    Posted 10 years ago on Thursday August 16, 2012 | Permalink