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Not sending, or showing errors if not completed.

  1. Hey guys, same form ... everything works correctly now, but nothing is happening afterwards. It's got to be something silly again on my side, but not sure what.

    http://garyupham.com/contact

    If you don't fill out anything, doesn't show you an error message, but if you do send, it doesn't go through or give you confirmation text or anything.

    - Gary

    Posted 8 years ago on Friday July 6, 2012 | Permalink
  2. Gary, you are experiencing some sort of server problem. The form is not submitting because the server is returning a 404 error as a result of the post action.

    Gravity Forms never has a chance to process the form fields because it never gets to Gravity Forms, your server is acting as if the URL in the Post action does not exist and is returning a 404 error. Screenshot

    This is unusual because Gravity Forms submits to the same page that the form is embedded on. If you view source on the page and look for the form action that Gravity Forms uses you'll see it's the same relative path as the page the form is being displayed on.

    Your server is acting like the page does not exist despite the fact you are looking at it.

    This could be a URL permalink issue related to how the server is doing URL rewriting. Either way it is an issue being caused by your server and is not a bug or problem in Gravity Forms itself.

    Can you try from the formbuilder preview and see if it works there?

    Posted 8 years ago on Friday July 6, 2012 | Permalink
  3. It works from the form previewer ...

    Posted 8 years ago on Friday July 6, 2012 | Permalink
  4. Try changing or even just simply updating the permalink structure.

    Posted 8 years ago on Friday July 6, 2012 | Permalink
  5. I tried all of them ... the default let it send, but as you know that gives it funky page urls. All of the other ones don't work though ...

    Posted 8 years ago on Friday July 6, 2012 | Permalink
  6. I'm trying to narrow this down by process of elimination but I can't think of individual factor ...

    This is hosted by godaddy, but so was the form that I have been working on the past couple of days that you had been helping me with ( play and fiesta) and they worked like a charm.

    Not sure what is different about this one.

    Posted 8 years ago on Friday July 6, 2012 | Permalink
  7. Interestingly enough - this other user here had the same problem with godaddy:
    http://www.gravityhelp.com/forums/topic/form-not-submitting-after-move-to-new-server#post-57806

    His solution was the permalink change. You could always reach out to them and see what the cause could be - obviously that page exists. Maybe they have some logs you could look at. Or try changing the slug of the page after you update the permalink structure back.

    Posted 8 years ago on Friday July 6, 2012 | Permalink
  8. Wow ... very very weird ... but helpful ... I changed the slug to "contact-me" and it went through ... that's so strange.

    Thanks so much for the help man.

    Posted 8 years ago on Friday July 6, 2012 | Permalink
  9. It is strange isn't it. Makes no sense lol! Perhaps its something to do with GoDaddy.

    Posted 8 years ago on Friday July 6, 2012 | Permalink

This topic has been resolved and has been closed to new replies.