PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Not working

  1. I am not sure what is going on, but I went to add in a new form and it won't work. I can't click on anything within the forms with any response. Form settings don't show up, saving doesn't work, expanding, duplicating, etc. None of it works. ANy clue what that could be?

    Posted 11 years ago on Monday June 4, 2012 | Permalink
  2. David Peralty

    Can you try the following instructions please:
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Monday June 4, 2012 | Permalink
  3. Dear David,

    I have tried your instructions, but my issue is not a theme or plugin conflict. What can i do to solve my problem? When i make a new form and i click on a new field - nothing happens.

    Greetings Edwin Hollander
    The Netherldands

    Posted 11 years ago on Tuesday June 5, 2012 | Permalink
  4. Edwin, you could try increasing your PHP Memory by following the instructions here:
    http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    See if this helps your situation.

    Posted 11 years ago on Tuesday June 5, 2012 | Permalink
  5. I switched hosting companies in the mix of all this and now it is working again!

    Posted 11 years ago on Tuesday June 5, 2012 | Permalink
  6. I have increased the wp limit in the wp-config.php file to 128m and the host of my shared hosting has increased th wp and php limit to 128m... but

    It is still not working, same problem still occurs

    Posted 11 years ago on Wednesday June 6, 2012 | Permalink
  7. Edwin, can you send me a WP Admin login to rob@rocketgenis.com and reference this post in your email so I can take a look.

    Posted 11 years ago on Wednesday June 6, 2012 | Permalink
  8. I have send you a mail with my WP Admin login with reference to this post

    Posted 11 years ago on Wednesday June 6, 2012 | Permalink
  9. Edwin, I just logged in and created a form with a single field and saved it and it seems ok. If you go to the edit forms page you should see the one I created. What browser are you using?

    Posted 11 years ago on Wednesday June 6, 2012 | Permalink

This topic has been resolved and has been closed to new replies.