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Notes Not Appearing After Adding

  1. I am using the most recent version of Gravity Forms on a MU site. We use the notes sections for individual entrees regularly, but the notes are not being added to the entry (at the bottom). It should be noted that a note is emailed successfully to the submitter, but it is not added to the entry form. Can anyone help me here?

    Thanks.

    Posted 8 years ago on Monday September 24, 2012 | Permalink
  2. Were the notes working at some point but stopped working?

    What version of WordPress are you using?

    Are you using any plugin which modifies the WordPress admin area?

    Have you checked for theme and plugin conflicts already?
    http://rkt.gs/testing

    Posted 8 years ago on Monday September 24, 2012 | Permalink
  3. Thanks Chris. To be honest with you, I'm not sure if the notes ever worked. It works on other sites of ours (different themes), but I can't remember if it worked in this theme.

    We are in the process of updating Wordpress. We currently use 3.3.1. I'm pretty sure that will do the trick...otherwise it is a conflict with the theme.

    Thanks for your response!

    Posted 8 years ago on Wednesday September 26, 2012 | Permalink
  4. Yes, please ensure you are up to date with Gravity Forms and WordPress. Report back if you need additional assistance.

    Posted 8 years ago on Wednesday September 26, 2012 | Permalink