I am also struggling with notifications.
Read your explanation - somewhat helpful, but not completely - yet.
"The Admin Notification is designed to go to YOU." - that is when we CHECK v the "Enable email notification to administrators" box at the upper left corner, correct?
Then we have a "Send To Email*" - that would be redundant with the previous Notification if my checkbox is checked, correct?
Let's say I am an ADMIN, then there is a Marketing Boss, and a customer Linda Customer and a Production Guy that I want to forward the files that have been submitted.
So, I can have an email send to me, the ADMIN by having the box checked, - Yes?
I can have "Send To Email" be send to a Marketing Boss, Yes?
" You would configure the FROM and REPLY TO information so it uses any form fields on your form that the user uses to fill in their name or email OR you can hardcode this to any information you want, it's up to you."
So, the USER = submitter = customer (in my case) = the one who fills out the form, right? For example, Linda Customer fills out a form with her name and email address.
I can then pick Field
FROM NAME = Linda Customer
FROM EMAIL = Linda Cutomer's email - IF she was asked to give it to me
REPLY TO - Linda Customer email address - IF she was asked to give it to me - and where the confirmation about receiving the upload would go?
BCC - could go to my PRODUCTION GUY?
Let's say I do not want my Production Guy to get all of Linda Customer's information, only the media and description... in other words, I do not want him to get the FULL copy of the submission form. Is the BCC then a way to do it?
~~~ And then we have Notification to the user - I think that part is a bit clearer after your explanation. So, if we collect the email in the first place, then we could send "Dear Linda Customer, we have received your upload and here's the copy of what you uploaded for your records". Correct?
~~~~ I think once I go through it a couple of times, I'll get it, but I tried some tests and am still confused, so I hope you can clear it up for me.
Posted 13 years ago on Thursday July 21, 2011 |
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