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Notification sending out as wordpress@domain.com

  1. Created a new notification and it's sending out with Name: WordPress and email: wordpress@domain.com. However, when I do a reply it goes to the correct email address.

    From: WordPress [mailto:wordpress@hpi-vb.com]
    Sent: Wednesday, June 05, 2013 11:25 AM
    To: david@vacomputerguy.com
    Subject: HPI Saturday Trial Class Confirmation for 06/08/2013

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink
  2. David Peralty

    Are you using any SMTP plugins? How do you have the notification set-up? Are you using the latest Gravity Forms and WordPress versions?

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink
  3. No smtp plugins.
    Have the from name as HPI Virginia Beach
    from email as rob@hpi-vb.com
    reply to email as rob@hpi-vb.com
    Gravity Forms 1.7.5
    WordPress 3.5.1
    List of Plugins installed:
    Gravity Forms by rocketgenius version 1.7.5,
    NextGEN Gallery by Photocrati version 1.9.12,
    Paid Memberships Pro by Stranger Studios version 1.6.1,
    Redirection by John Godley version 2.2.13,
    Ultimate TinyMCE by Josh Lobe version 4.7,
    Update Unique Keys by Brian Passavanti version 1.0.8,
    WooCommerce - Store Exporter by Visser Labs version 1.2,
    WooCommerce Authorize.net DPM Gateway by WooThemes version 1.4.3,
    WooCommerce by WooThemes version 2.0.10,
    WooThemes Updater by WooThemes version 1.1.0,
    Wordfence Security by Mark Maunder version 3.7.2,
    WordPress SEO by Joost de Valk version 1.4.7,
    wp-jquery-lightbox by Ulf Benjaminsson version 1.4.1,
    WP Robots Txt by Christopher Davis version 1.0

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink
  4. David Peralty

    Does the e-mail address you are sending from exist on the server you are sending the e-mail from? Can you go through the following steps to troubleshoot please? http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink
  5. Unless David wants to correct me, Gravity Forms uses WordPress' mail system. Which means that it uses all the WordPress settings for notifications. You can have notifications sent to particular email addresses from Gravity Forms, but those notifications will be sent form your website, and thus use WordPress' "from" settings for notifications.

    I.e. this is a WordPress issue, not a Gravity Forms one.

    It's actually easy to fix, too.

    add_filter('wp_mail_from','change_mail',1);
    add_filter('wp_mail_from_name','change_sender',1);
    
    function change_mail( $mail ) {
            //change the email address from wordpress@site.com
    	return "whateveryouwant@site.com";
    }
    
    function change_sender ( $sendername ) {
            //change the email name from "WordPress at Your Site Name"
    	return "Whatever Name You Want Here";
    }

    hope that helps!

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink
  6. Seems to definitely be on host side. Media Temple.
    Weird. Never had this issue.
    Used WP SMTP and still goes out with name WordPress from wordpress@hpi-vb.com.

    Back to the white board-

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink
  7. Shelly,
    Would you add the filters to functions.php?

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink
  8. Yep, that's where you put them :) Unless you've written some custom plugins for your theme, - you can put them there, too. either/or.

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink
  9. Still not working. I'm thinking it has to be on server end.

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink
  10. David Peralty

    Yeah, at this point, you'll have to contact your host. All my best!

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink
  11. Was definitely something in WordPress. Not sure what, but I installed Send From plugin --> http://wordpress.org/extend/plugins/send-from/

    And it worked fine.

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink