PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Notification showing different information after upgrade

  1. agoranet
    Member

    After the recent upgrade (1.6.4.1), I've noticed two problems with the email notification:

    1. One of my responses is showing up at the top of the notification in the HTML view (it's ok in the plain text view). It's just up there by itself before all the other fields. It is also down further in the right spot.

    2. On the pricing fields, it's printing out the label in the grid instead of the value. Before the upgrade, it showed the value so I could have the "receipt" show something different than you see when viewing the form on the page.

    Posted 11 years ago on Tuesday May 1, 2012 | Permalink
  2. I have 1.6.4.2.1 and it is still mixing up the label with the value. I have a form with a checkbox that has string values that are different from the labels. When I submit the form it sends the label string instead of the value string.
    The output in a query string that needs to have the correct values in order to work.
    It appears to be a bug with Gravity Forms.

    Posted 11 years ago on Monday May 14, 2012 | Permalink
  3. agoranet
    Member

    I've kept up with the recent upgrades hoping it will switch back. I get the admin notification emails for my forms and what I was receiving in the pricing table at the end of the email switched after the update. I either need to change all my labels to make the 'receipt' print what I need or a way to make it use the values again in the notification emails. I don't want to change the labels because on the form itself I need much shorter text labels because it's obvious which block of info it's in in that context.

    Posted 11 years ago on Tuesday May 15, 2012 | Permalink
  4. I hope they fix this too. I currently have to make the label and value the same in Gravity Forms then run a javascript to swap out the html for the field. Not pretty, but it works.

    Posted 11 years ago on Tuesday May 15, 2012 | Permalink
  5. I finally found the way to do this here: http://www.gravityhelp.com/forums/topic/submitting-field-values-instead-of-labels

    Posted 11 years ago on Wednesday May 16, 2012 | Permalink