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Notification to Admin - Admin Label

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Shonari
    Member

    Hello

    First of all Great Plugin! Now...

    Because I have products with different sizes and they each require a quantity field for each size i Have set up the the product as such:

    http://img217.imageshack.us/img217/6264/plattersample.png

    The title is a section break and the individual sizes is a product field

    The problem is when a customer fills out the field the email sent pushes the size only ie (Small/medium or large)

    To fix this i went into the product advanced settings for each 'size' and changed the admin label to (Fruit Platter Small)
    (Fruit Platter Medium)
    (Fruit Platter Large)

    But the email that gets sent to admin still has the only the size

    Is there anyway to fix/modify this?

    Cheers

    Posted 13 years ago on Wednesday November 23, 2011 | Permalink

  2. David Smith
    Member

    Hi Shonari,

    Two things...

    1) Currently, product fields are a bit complicated and do not support the Admin Label functionality in the way you are attempting to use it. I will look into how we can better support this.

    2) Just FYI, for other fields that you wish to use the admin label in the notifications, you'll want to use the {all_fields:admin} merge tag instead of the default {all_fields}.

    Posted 13 years ago on Wednesday November 23, 2011 | Permalink

  3. Shonari
    Member

    I added the shortcode {all_fields:admin} to the message field in the notification section but my emails keep coming in with the product description.

    Posted 13 years ago on Thursday November 24, 2011 | Permalink

  4. Shonari
    Member

    Am I missing something? I have the field labels filled out but also specified the admin label then used the merge code: {all_fields:admin} and the emails still show up with the field label and not the admin label.

    Also at the top of the email (before the table of results) is a list of all the product field titles

    Posted 13 years ago on Thursday November 24, 2011 | Permalink

  5. Shonari
    Member

    I am using Gravity forms Version 1.6.1 and Wordpress Version 3.2.1

    Posted 13 years ago on Thursday November 24, 2011 | Permalink

  6. Shonari
    Member

    Bump

    Posted 13 years ago on Friday November 25, 2011 | Permalink

  7. Alex Cancado
    Administrator

    It looks like you have found a bug on Gravity Forms. {all_fields:admin} doesn't seem to work with product fields. I am working on getting that fixed. Can you send me an email to alex@rocketgenius.com so that I can send you the updated plugin when it is ready?
    Also, I am not sure I understand the following issue: "Also at the top of the email (before the table of results) is a list of all the product field titles". Could you take a screenshot and send it my way as well?

    Posted 13 years ago on Friday November 25, 2011 | Permalink

  8. Shonari
    Member

    I have sent you an email. I have also attached a pdf of the notification email I am getting

    Cheers!

    Posted 13 years ago on Friday November 25, 2011 | Permalink

  9. CaptClay
    Member

    Just a heads up.... the {all_fields:admin} still does not send product field labels in the email notifications.

    Posted 12 years ago on Monday November 12, 2012 | Permalink

  10. Carl Hancock
    Administrator

    @CaptClay I'm unable to reproduce what you are describing. When I use the {all_fields:admin} merge tag it is returning the label for the Product Field. I've tested using Single Product and Drop Down products with the same result, the label is returned by the merge tag as it's designed. Here's a screenshot showing an email sent using the {all_fields:admin} and a test form:

    http://dl.dropbox.com/u/185347/Slingshot/Pictures/Screen%20Shot%202012-11-12%20at%203.28.58%20PM.png

    If you can provide more details, and some screenshots that would be helpful in determining if there is an issue somewhere. But nobody else is reporting this issue and this is a very old support thread.

    I'm going ahead and closing this thread as it's an extremely old thread. If you are still encountering this issue, create a new support forum post and provide more details and screenshots.

    Posted 12 years ago on Monday November 12, 2012 | Permalink

This topic has been resolved and has been closed to new replies.