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Notification to User fails

Gravity Support Forums » Plugin Support » Gravity Forms

  1. chetantripathy
    Member

    Hi,

    I receive an admin notification when someone uses the form but the user does not receive a notification. What can I do?

    What is odd is that under "send to form" field, I see two options and they are both "email". I tried both but nothing changed.

    Posted 12 years ago on Friday June 8, 2012 | Permalink

  2. Rob Harrell
    Member

    Gravity Forms just uses the built-in WP mail function of WordPress to send out notifications so we really don't have control on them sending out.

    Usually, trying out an SMTP plugin does the trick, a lot of people have success with this:
    http://wordpress.org/extend/plugins/wp-mail-smtp/

    Give this a try and let me know how it goes.

    Posted 12 years ago on Friday June 8, 2012 | Permalink

  3. chetantripathy
    Member

    Yup! That is right! Got it fixed!

    Posted 12 years ago on Saturday June 30, 2012 | Permalink