PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Notifications

  1. alphastate
    Member

    Hi

    Gravity form Notifications do not arrive at the primary email address. The primary address is on a different server and domain from the gravity form.

    Notifications do arrive at other email address on different accounts.

    Email sent directly to the primary email address does arrive - including from accounts which share the same ip address as the form. Email sent directly from the form's domain's accounts arrive too.

    I have whitelisted the form's sent from email address on the primary email address.

    I've spent hours trying to work it.

    I'm inclined to give up and use a simple php from of my own.

    Is it possible to have the licence reassigned to another domain - I might try again in future with a more straightforward email set up?

    Posted 12 years ago on Thursday December 15, 2011 | Permalink
  2. You can transfer the license from one site to another, there's no problem there.

    Sorry about the trouble you're having with the email delivery. With email delivery problems such as these, it's always in the configuration, either in the form settings, the host and their mail server, or the recipient's email client. One thing that works for most people is to use the WP Mail SMTP plugin, to use a 3rd party SMTP server. You can try that and see if it helps.

    http://wordpress.org/extend/plugins/wp-mail-smtp/

    Posted 12 years ago on Thursday December 15, 2011 | Permalink