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Notifications doesnt work, but notes does

  1. mr_marien
    Member

    Hi,

    When I fill out my form, and hit the send button, no emails are send.
    I made two notifications (one for the admin, and one for the user, both of them dont work.

    But when I look in the saved entries in the forms plugin, and I add a note and send it to the user, it send the e-mail just fine.

    Any idea what could go wrong?

    Thanks

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  2. ryanmacdesign
    Member

    Did you troubleshoot these 5 possible causes?
    http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  3. mr_marien
    Member

    Yeah I did,

    I have the latest version of everything, and I tested it on Twenty Twelve. The only thing I dindt do is Switch to SMTP Sending of Notifications, because sending a e-mail with the note option does word just fine.

    Doesnt that use the same way of sending e-mails?

    -edit-

    I did allready send an mail to the webhost. But that was before i saw that the note function works just fine. Thats why I posted this question.

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  4. ryanmacdesign
    Member

    I'd wait and see what your host says about PHP Sendmail. In the interim, it wouldn't hurt to try SMTP just to narrow it down.

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  5. mr_marien
    Member

    The host takes long to reply..

    But what I still like to know, is the note function using the same way of sending emails as the Notifications does?

    Posted 4 years ago on Wednesday June 26, 2013 | Permalink
  6. Richard Vav
    Administrator

    If you still require assistance with this please open a new support ticket or a priority support ticket if you are a developer license holder. Thank you.

    Posted 4 years ago on Sunday July 28, 2013 | Permalink

This topic has been resolved and has been closed to new replies.

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