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Notifications doesnt work, but notes does

  1. mr_marien
    Member

    Hi,

    When I fill out my form, and hit the send button, no emails are send.
    I made two notifications (one for the admin, and one for the user, both of them dont work.

    But when I look in the saved entries in the forms plugin, and I add a note and send it to the user, it send the e-mail just fine.

    Any idea what could go wrong?

    Thanks

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink
  2. ryanmacdesign
    Member

    Did you troubleshoot these 5 possible causes?
    http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink
  3. mr_marien
    Member

    Yeah I did,

    I have the latest version of everything, and I tested it on Twenty Twelve. The only thing I dindt do is Switch to SMTP Sending of Notifications, because sending a e-mail with the note option does word just fine.

    Doesnt that use the same way of sending e-mails?

    -edit-

    I did allready send an mail to the webhost. But that was before i saw that the note function works just fine. Thats why I posted this question.

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink
  4. ryanmacdesign
    Member

    I'd wait and see what your host says about PHP Sendmail. In the interim, it wouldn't hurt to try SMTP just to narrow it down.

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink
  5. mr_marien
    Member

    The host takes long to reply..

    But what I still like to know, is the note function using the same way of sending emails as the Notifications does?

    Posted 11 years ago on Wednesday June 26, 2013 | Permalink
  6. Richard Vav
    Administrator

    If you still require assistance with this please open a new support ticket or a priority support ticket if you are a developer license holder. Thank you.

    Posted 11 years ago on Sunday July 28, 2013 | Permalink

This topic has been resolved and has been closed to new replies.