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Notifications not working...

Gravity Support Forums » Plugin Support » Gravity Forms

  1. britchick13
    Member

    I have read all forum post on this, and I have tried all suggestions, but I still cannot get the notification e-mail to work.

    Here is what I tried...

    1- wp mail smtp plugin
    2- changed e-mail addresses
    3- checked spam

    this is my form: http://delatechnology.com/request-for-quote

    Don't know what else to do... can anyone help?!

    Thanks!!

    Posted 13 years ago on Monday September 13, 2010 | Permalink

  2. Carl Hancock
    Administrator

    Have you tried sending your Notifications to an alternate email address from another provider? For instance is the email you are trying to send it to a GMail account? If so test with a Yahoo account, etc. See if it's just when going to one provider or all.

    If you've done 1-3 above and it's not provider specific then it's probably something server specific with your hosting account.

    Posted 13 years ago on Monday September 13, 2010 | Permalink

  3. britchick13
    Member

    Yes, I have tried sending notifications to alternate providers... no luck. It's not going to any provider.

    Are you suggesting I contact my hosting company?

    Posted 13 years ago on Monday September 13, 2010 | Permalink

  4. Carl Hancock
    Administrator

    Who is your web host? Is this on a Linux or Windows based server?

    Posted 13 years ago on Tuesday September 14, 2010 | Permalink

  5. britchick13
    Member

    Hmmm.. it's Windows (GoDaddy). Should it be changed to Linux?

    Posted 13 years ago on Tuesday September 14, 2010 | Permalink

  6. Carl Hancock
    Administrator

    Running PHP apps on IIS is never recommended and it's notorious for email related sendmail issues. You can do it on IIS, however you would have to use the WP-SMTP plugin and you would have to get with GoDaddy on the proper configuration settings for it to make it work.

    Posted 13 years ago on Tuesday September 14, 2010 | Permalink