PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Notifications: Routing List Lost after switching to/from Email List

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Bruce_Alfred
    Member

    I had entered a long distribution list under "routing" in Notifications. Before going live with the form and sending out a test form to all on the list, I switched to "email" in Notifications so I could send only to myself. After I confirmed that everything worked fine, I switched back to "routing", and saw that my routing list had disappeared. &@#*!@
    Since I have several additional forms Notifications routing lists that I'd like to test before sending out to the full list, is there a way to do this without the above-mentioned problem? Also, is there any way to get my original routing list to magically come back?
    Thanks,
    Bruce

    Posted 11 years ago on Friday January 11, 2013 | Permalink

  2. David Peralty

    There isn't as far as I know a way to get your routing list back. For your others that you would like to test, just use your email address in place of one of the others and then since your address will be the one it is routed to, you can check that the notification will look the way you want. Then you are only swapping one e-mail address out, rather than changing the settings.

    Posted 11 years ago on Friday January 11, 2013 | Permalink

  3. Bruce_Alfred
    Member

    Thanks David -- appreciate your reply.
    So, I guess this means that I need to send the test out to the entire routing list that I've already entered? Any way around that, other than deleting, and re-entering the routing list?
    Thanks,
    Bruce

    Posted 11 years ago on Friday January 11, 2013 | Permalink