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Notifications Setup: White text on white background

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Joe
    Member

    For some reason, when I try to create the notifications emails, the text colour is white on the white background, so I can't actually see what I'm doing on there.

    There isn't a problem on the other forms, such as creating a page or post.

    Posted 12 years ago on Monday May 21, 2012 | Permalink

  2. Rob Harrell
    Member

    Joe I could not replicate this locally. Screenshot

    Are you working in the Visual or HTML tab and Admin or User notification?

    Posted 12 years ago on Monday May 21, 2012 | Permalink

  3. Joe
    Member

    It's in the user notification section of the form.

    I thought I'd make a quick video, so you could see what I mean.

    http://www.screenr.com/AcR8

    EDIT
    I just tried Chrome (previously it was Firefox) and get the same thing.

    Posted 12 years ago on Monday May 21, 2012 | Permalink

  4. Rob Harrell
    Member

    Can you send me a WP Admin login to rob@rocketgenius.com so I can take a look? Please reference this post in your email.

    Posted 12 years ago on Monday May 21, 2012 | Permalink

  5. Joe
    Member

    Doh!

    Sorry, I thought I'd checked, but it is on the HTML tab that I have that problem, so just using the Visual view, I can see what is typed in.

    Joe

    Posted 12 years ago on Monday May 21, 2012 | Permalink

  6. Joe
    Member

    Oh, there is still one problem. Selecting a merge tag doesn't add it to the main box, though it does work within the subject box.

    Posted 12 years ago on Monday May 21, 2012 | Permalink

  7. Rob Harrell
    Member

    You're going to want to test for theme/plugin conflicts here, you can follow the instructions here on how to do so:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Monday May 21, 2012 | Permalink

  8. Joe
    Member

    It's ok, that was due to a conflict.

    Thanks.

    Posted 12 years ago on Monday May 21, 2012 | Permalink

  9. Rob Harrell
    Member

    Cool, glad you got it sorted out.

    Posted 12 years ago on Monday May 21, 2012 | Permalink

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