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Notifications Very Spotty with 1.7

  1. Hi - Hoping you can help. Upgraded to 1.7 - and although we never had issues with notifications, now we are. It works, then it suddenly doesn't. I tried using an SMTP plugin, with no luck.

    I am confident that its not the theme or plugins, as it was working fine before the update.

    Any ideas? Thank you. :-)

    Posted 7 years ago on Wednesday April 24, 2013 | Permalink
  2. David Peralty
    Administrator

    Can you please make sure to go through all of the steps outlined here: http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications

    We had to make some changes to prepare for WordPress 3.6 and that might have created a theme or plugin incompatibility that did not exist before.

    Also, can you give me more information on how your notifications are set-up?

    Posted 7 years ago on Wednesday April 24, 2013 | Permalink
  3. Hi David, will try all of that when I have time... if it helps, Im on a Genesis theme, and all other plugins (not many) are generally top-shelf. :-)

    Will get back to you.

    Posted 7 years ago on Wednesday April 24, 2013 | Permalink
  4. Also - its hosted on Bluehost (reseller) - if that is helpful.

    Posted 7 years ago on Wednesday April 24, 2013 | Permalink