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Numerical fields cause incomplete notifications

Gravity Support Forums » Plugin Support » Gravity Forms

  1. kgagne
    Member

    Hi,

    Just wanted to report that I too am having this issue with Gravity Forms 1.6.4.5 and WordPress 3.4.1:

    http://www.gravityhelp.com/forums/topic/notifications-are-coming-through-incomplete

    I have rewritten all my forms to not use numerical fields, which was a PITA. I didn't want to lose the numerical data that had previously been submitted, though, so I retained those fields, even if I'm not using them. Yet the email notifications are still incomplete.

    These forms used to work fine in an earlier version of Gravity Forms. I really hope this functionality is restored soon.

    -Ken

    Posted 12 years ago on Monday July 16, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Do you have a link to your form online? Or can you export a form and send it to me at chris@rocketgenius.com and I will take a look for you? Thanks

    Posted 12 years ago on Monday July 16, 2012 | Permalink

  3. kgagne
    Member

    Chris,

    Here's the form:

    http://www.kansasfest.org/peikop-endropov/

    I will also email you an export.

    -Ken

    Posted 12 years ago on Monday July 16, 2012 | Permalink

  4. Chris Hajer
    Key Master

    Ken, I emailed you. The notifications I received looked complete to me, when sent from my server using your form. Please see the email for additional details.

    Posted 12 years ago on Tuesday July 17, 2012 | Permalink

  5. Chris Hajer
    Key Master

    Looks like W3 Total Cache was the culprit here. Disabling caching on the pages with Gravity Forms embedded seems to have take care of the problem.

    Posted 12 years ago on Thursday July 26, 2012 | Permalink

  6. Chris Hajer
    Key Master

    Additionally, Ken sent me this message:

    I wonder if it would be possible for Gravity Forms to default to not using W3 caching? It looks like it can be done with this command:

    define('DONOTCACHEPAGE', true);

    Reference:

    http://wordpress.org/support/topic/plugin-wordpress-popular-posts-compatibility-with-w3-total-cache?replies=7#post-1680398

    Thanks.

    Posted 12 years ago on Monday July 30, 2012 | Permalink

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