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On installation I get a Fatal Error message

Gravity Support Forums » Plugin Support » Gravity Forms

  1. johnmc
    Member

    When I try to activate I get this error message and the dashboard locks.

    "Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 311296 bytes) in /home/xxx/public_html/wordpress/wp-admin/menu.php on line 254"

    The only way I can access any dashboard controls is to delete by ftp the gravity directory.

    If I deactivate W3 Total Cache then the problem disappears and I can install and activate Gravity Forms
    If I then reactivate W3 Total Cache everything locks up again.

    Posted 13 years ago on Monday August 29, 2011 | Permalink

  2. Chris Hajer
    Key Master

    You're running out of memory with both plugins activated. Try increasing the amount of RAM available to PHP (and WordPress.)

    http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Posted 13 years ago on Monday August 29, 2011 | Permalink