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One Form Page not working while others are?

  1. I have a somewhat odd issue that I just discovered tonight on my site.

    I've been using GravityForms for years now, and never ran into this.

    I have one page, where I've got a Form shortcoded into and it just wont show. Other pages show other forms perfectly fine.

    The accused page: http://www.staplewebdesign.com/contact/

    However, if you look at these 2 pages, they're displaying fine.
    http://www.staplewebdesign.com/contact-swd/
    http://www.staplewebdesign.com/questionnaire/

    Posted 6 years ago on Tuesday May 8, 2012 | Permalink
  2. Run through the instructions here on checking for theme/plugin conflicts:
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Looks like it could be coming from your theme, in a JS file called app.js - you have two errors:

    Screenshot

    Posted 6 years ago on Tuesday May 8, 2012 | Permalink
  3. That form works in the twentyeleven theme, but even when I remove the javascript that is throwing errors its still not showing in the current theme.

    Is there anything you can point me to that would help with at least finding what in my theme is messing with one form, and not others?

    Posted 6 years ago on Tuesday May 8, 2012 | Permalink
  4. The best way to find the culprit is to start commenting out or removing scripts in the theme one by one. Are you running the latest version of WP as well?

    Posted 6 years ago on Wednesday May 9, 2012 | Permalink
  5. ryanmacdesign
    Member

    This happened to me after upgrading GF and GF Addons. When I determined that it was not my theme or other plugins installed... I created a duplicate of the form that was causing the problem and inserted it into the page. I then started removing fields from the duplicate form, and concluded that it was the PayPal Total field causing the problem. Removed the existing one, and replaced it with a new PayPal Total, and the form displayed perfectly. Hopefully this easy solution will work for you as well.

    Posted 6 years ago on Wednesday May 9, 2012 | Permalink
  6. HI I'm having the same issues. I have narrowed it down to condition logic being used on two of the fields ( as someone else has pointed out here http://www.gravityhelp.com/forums/topic/form-not-displaying-2 ), when I remove the logic it shows up. Does anyone know how to fix this?

    Posted 6 years ago on Thursday May 10, 2012 | Permalink
  7. Can you export your form and send the XML file to me to rob@rocketgenius.com and reference this post.

    Posted 6 years ago on Thursday May 10, 2012 | Permalink
  8. Turned out to be a conflict with a Twitter Bootstrap script.

    Posted 6 years ago on Thursday May 10, 2012 | Permalink
  9. Rob,

    I am running the most recent stable (3.3.2) version of WP, and the most recent version of GF as well.

    I just did as cloud9 did, duplicated my form, and ended up deleting every single input element from it, then just adding a new name field. Once I did that and saved it, it now shows up again.

    I didn't think I had added any conditional logic, but had it checked for one of the elements. Once I unchecked the conditional for that element the old one began working again as well. I am not sure why that happened, but for now I will just not use conditionals as it wasn't a necessity on this site anyways.

    Posted 6 years ago on Friday May 11, 2012 | Permalink
  10. Gotcha, well glad you are back in action! Thanks for letting us know.

    Posted 6 years ago on Friday May 11, 2012 | Permalink

This topic has been resolved and has been closed to new replies.