The form on the home page is the only one breaking.
Not seeing any JS errors or anything else.
Keeps coming back with "Oops! We could not locate your form."
Any help would be great as this is now a live site.
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One of 15 forms failing - Oops! We could not locate your form.
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It sounds like the form meta data is corrupt for that form. Can you edit or preview that form in the admin?
Posted 12 years ago on Wednesday July 13, 2011 | Permalink -
You mention the Preview works fine, are you able to Edit the form okay using the Form Editor?
Also, if you pass a different form id in the shortcode or function call on the homepage does it display the form properly?
Is the homepage using the shortcode or the function call?
Just trying to get additional information to help determine the problem.
Posted 12 years ago on Wednesday July 13, 2011 | Permalink -
levyol
MemberIt's being presented using the widget.
If I use another form, it fails as well.
Yes, I can edit and preview all forms just fine, but it seems something is killing it on the home page.
I removed the slide show plugin and it still fails, so that's not it.Posted 12 years ago on Wednesday July 13, 2011 | Permalink -
Very odd. It sounds like some sort of theme or plugin conflict. Nobody else is reporting it and the fact that you can preview the form just fine and the Widget is failing no matter what form you use is highly unusual.
I would suggest testing for theme and plugin conflicts by following the instructions here:
http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict
To test for a theme conflict when you activate the default theme (Twenty Ten in WordPress 3.0 and Twenty Eleven in WordPress 3.2+) you may need to configure the widgets so that a widget is displayed to recreate what you have setup on the theme you are using.
Let me know how it goes.
Posted 12 years ago on Wednesday July 13, 2011 | Permalink -
levyol
MemberWorks if I switch to Twenty Eleven and put it in a widget.
But, if I use my theme and I deactivate all the plugins except for Gravity, it still doesn't work.How do I figure out what is conflicting so I can avoid it in the future?
Posted 12 years ago on Wednesday July 13, 2011 | Permalink -
The problem is your theme. Something it's doing isn't developed properly and is causing the problem. What theme are you using? Is it a commercial theme or a free theme?
Posted 12 years ago on Thursday July 14, 2011 | Permalink -
It's definitely a problem with the theme itself. Send us a copy of the theme to carl@rocketgenius.com and we can take a quick look. Reference this post in your email.
Posted 12 years ago on Friday July 15, 2011 | Permalink
