PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

One of the Fields in a notification is using the value of another field

  1. For some reason when our email notifications go out, one of our fields is showing the value of another field.

    For example... lets take the two fields I am having a problem with:

    Credit Card number: 4243456789012342 (thats a fake number fyi)
    Expiration Month: November

    Now the value of the expiration month is 11. When the form submits and the email notification goes out, the Expiration Month in the email is 11... good.... but the Credit Card number is also 11 for some reason. I have created a screencast for you to better describe the issue... its only about 2 mins long:

    http://screencast.com/t/eRhD2q4m6t

    The email body is simply the {all_fields} tag. Do you know why it might be doing this?

    Thanks,

    Ryan

    Posted 11 years ago on Wednesday December 12, 2012 | Permalink