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Page Break & Firefox/Safari Compatibility

  1. tts
    Member

    I created a form that uses various Page Breaks:

    https://pivotpointconsulting.com/employment-application/

    However, upon completing the form fields, nothing happens when I hit "Next". It looks like the page doesn't even attempt to load. In addition, incorrectly filling out a field does not trigger the form validation.

    Any ideas on what's wrong?

    Posted 12 years ago on Saturday September 1, 2012 | Permalink
  2. Can you begin by checking for theme and plugin conflicts please http://rkt.gs/testing

    There is a JavaScript error currently which is preventing this from working:

    Timestamp: 9/1/2012 11:35:45 PM
    Error: SyntaxError: illegal character
    Source File: https://pivotpointconsulting.com/employment-application/
    Line: 680, Column: 1073
    Source Code:
    function gformInitSpinner_4(){jQuery('#gform_4').submit(function(){jQuery('#gform_submit_button_4').attr('disabled', true).after('<' + 'img id="gform_ajax_spinner_4"  class="gform_ajax_spinner" src="https://pivotpointconsulting.com/wp-content/plugins/gravityforms/images/spinner.gif" alt="" />');jQuery('#gform_wrapper_4 .gform_previous_button').attr('disabled', true); jQuery('#gform_wrapper_4 .gform_next_button').attr('disabled', true).after('<' + 'img id="gform_ajax_spinner_4"  class="gform_ajax_spinner" src="https://pivotpointconsulting.com/wp-content/plugins/gravityforms/images/spinner.gif" alt="" />');} );}jQuery(document).ready(function($){gformInitSpinner_4();jQuery('#gform_ajax_frame_4').load( function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_4');var is_redirect = contents.indexOf('gformRedirect(){') >= 0;jQuery('#gform_submit_button_4').removeAttr('disabled');if(form_content.length > 0 && !is_redirect){jQuery('#gform_wrapper_4').html(form_content.html());jQuery(document).scrollTop(jQuery('#gform_wrapper_4').offset().top);if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_4').val();gformInitSpinner_4();jQuery(document).trigger('gform_page_loaded', [4, current_page]);}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('#gforms_confirmation_message').html();if(!confirmation_content){confirmation_content = contents;}setTimeout(function(){jQuery('#gform_wrapper_4').replaceWith('<' + 'div id=\'gforms_confirmation_message\' class=\'gform_confirmation_message_4\'' + '>' + confirmation_content + '<' + '/div' + '>');jQuery(document).scrollTop(jQuery('#gforms_confirmation_message').offset().top);jQuery(document).trigger('gform_confirmation_loaded', [4]);}, 50);}else{jQuery('#gform_4').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger('gform_post_render', [4, current_page]);} );} );
    Posted 12 years ago on Sunday September 2, 2012 | Permalink
  3. tts
    Member

    That looks like a GravityForms JavaScript error, right? How should I troubleshoot it?

    Posted 12 years ago on Sunday September 2, 2012 | Permalink
  4. Always begin by checking for theme and plugin conflicts http://rkt.gs/testing

    It's a holiday weekend here, so we won't be able to give you any support before Tuesday. However, I have seen a couple instances of this occurring and have asked the developers for their input.

    Posted 12 years ago on Monday September 3, 2012 | Permalink
  5. tts
    Member

    Seems like a theme issue. I have no clue what it might be, though.

    Any thoughts in the right direction?

    Posted 12 years ago on Tuesday September 4, 2012 | Permalink
  6. Looks like you are using the Goodspace theme. Just for reference here, for troubleshooting.

    I don't have any idea what troubleshooting steps to take next. I have asked the developers for their assistance since there have been a few reports of this problem. Watch this topic for updates.

    Posted 12 years ago on Wednesday September 5, 2012 | Permalink
  7. tts
    Member

    The update to Gravity Forms 1.6.7 fixed it. Appears to be an issue with the ThemeForest theme.

    Side Note: I'm so, so sorry you guys have to deal with all these terrible ThemeForest developer's mistakes. Thanks for sticking by your product!

    Posted 12 years ago on Thursday September 6, 2012 | Permalink
  8. Great. Thank you for that update.

    Posted 12 years ago on Friday September 7, 2012 | Permalink

This topic has been resolved and has been closed to new replies.