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Page taking time to load

  1. deadhippo
    Member

    One of my form pages is taking a long time to load and when I look at the source I can see that every tag is listed. I guess this is what is causing the load time issue.
    Why is this happening?
    Any ideas?

    http://www.theshirtlist.com/submit-t-shirts/

    Posted 7 years ago on Thursday January 24, 2013 | Permalink
  2. deadhippo
    Member

    OK. I found the solution to the page-loading time but I still have a problem and that is that it takes forever for the page to submit and then when it/if it is processed it goes to a blank white page sometimes. Usually the submission is not fully processed ie. a post is not created and/or I am not sent an email notification about the submission.

    http://www.theshirtlist.com/submit-t-shirts/

    Posted 7 years ago on Thursday January 24, 2013 | Permalink
  3. Sounds like a resource issue on your server. What sort of hosting account are you using?

    Also, the timeout and whitescreen are most likely due to PHP settings. Can you get a phpinfo from your host which shows the script timeout, RAM, etc. If you want, you can insert this text into a file called info.php and place is at http://www.theshirtlist.com/info.php - then bring that up in a browser:

    [php]
    <?php
    // remove the space between php and info
    // this is only to get past the posting filter here
    php info();
    ?>
    }

    Once you have done that, let us know and we will view it online, or paste the results at pastebin.com or pastie.org and we will take a look.

    The white screen should also have logged a PHP or Apache error. You can check your logs or contact your host to see what the error was. That will help us as well.

    Posted 7 years ago on Thursday January 24, 2013 | Permalink