PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Paged form redirects back to first page

  1. musicman75
    Member

    I can't duplicate this issue, but a client of mine has done so multiple times. When filling out a paged (6-page) form, at the end of page 2, he hits Next and it redirects back to the first page with none of his info in the fields. He's gone through it several times with the same result. He's using Safari (as am I).

    Any ideas as to why this might be happening?

    Posted 12 years ago on Wednesday May 23, 2012 | Permalink
  2. Do you have a link to this form? If it's only happening on his machine, it could be something related to his network.

    Posted 12 years ago on Wednesday May 23, 2012 | Permalink
  3. musicman75
    Member

    Thanks for the response!

    Just got an email from someone else with the same issue. Aggghhh! Losing prospective members. This is a looooong form so they don't want to try refilling it when it wipes clean.

    The form is located at http://globalministriesonline.com/join/application-form/online-application-form/ . There are two others that are used less frequently that I'm now concerned about, as well. Any help is appreciated!

    Posted 12 years ago on Wednesday May 23, 2012 | Permalink
  4. Well, I got through it ok (i didn't submit though). I did notice this in your source: Screenshot Not sure if that has a potential conflict in it, do you know what that is in reference to? I'm assuming it's something theme-related.

    Posted 12 years ago on Thursday May 24, 2012 | Permalink