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Partial Submissions

  1. Is there any way or plan to capture partially submitted data like in a two page form?

    This would be huge for my business.

    Also, if that partially submitted data could be sent to something like Mailchimp, that would be even better. For instance, if they just fill out page 1, they go to a particular list on Mailchimp. If they submit both pages, they would go to a different list on Mailchimp.

    Posted 13 years ago on Friday May 27, 2011 | Permalink
  2. The form is not processed until the final page is submitted. So partial entry capture is not currently possible.

    Posted 13 years ago on Friday May 27, 2011 | Permalink
  3. I'm needing this feature as well. Couldn't you:

    1. Create a different form called "Abandoned Form" with the fields you want to capture.

    2. Use a gform_post_paging hook to grab data from the paged form, then submit the other form.

    Kind of hacky I know, but in theory it should work, right?

    Posted 11 years ago on Tuesday January 22, 2013 | Permalink
  4. In theory, it should work. Did you put it into practice and did it work there?

    When I am concerned about incomplete submissions, I usually break up the form into multiple forms, and capture the most important information in the first form, then pass that information on to the second and subsequent forms. If I have three forms instead of one three page form, and I can see if I have a complete submission for forms 1 and 2 with matching information, but no completed submission for form 3, then I know they abandoned the process in there somewhere and I can follow up with them. If you have matching submissions for all three forms, you can safely ignore the submissions in forms 1 and 2 since the information is more complete in the entry for form 3.

    Posted 11 years ago on Tuesday January 29, 2013 | Permalink
  5. No, my client decided it wasn't worth the headache to move forward with that.

    The nice thing about my "Abandoned Form" idea is that posting the info toa form dedicated to abandoned submissions would give you the opportunity to send a notification directly to a person who is responsible for following up (like a Customer Support person or a Sales Rep or something). It's a "push" notification. It also saves the extra step of having to cross-check several form submissions.

    I'll post here if I ever put together a solution.

    Posted 11 years ago on Tuesday January 29, 2013 | Permalink
  6. Thank you.

    Posted 11 years ago on Wednesday January 30, 2013 | Permalink