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Passing drop down data to paypal?

  1. winniewms
    Member

    We are doing ticket sales for a show. I would like customers to be able to choose a date, and then to specify the number of adult, youth, and children's tickets they want. And then send them to paypal for payment. I made this all work using an standard dropdown field and pricing product fields. However, they paypal receipt did not end up reflecting the date (done in the dropdown) of the performance they had chosen. This is critical as people bring in their receipts as proof of what they purchased. The data was in the gravity forms entries, but this isn't sufficient, I need to get the date in the receipt.

    I have read support forums and read documentation, but I'm not seeing how to do this. I don't want to specify it as an option on each ticket product type, because people will then have to select it multiple times. I'd prefer to pass it to paypal some other way. I'd also like to not hand code the drop down in a hook because I'd like novice users to be able to update this form in the future with new ticket dates.

    This is so easy to do in paypal itself, that I feel I must be missing something rather basic. Thanks for any help you can provide.

    Posted 13 years ago on Saturday October 22, 2011 | Permalink
  2. Can you post a link to your form to see how it's set up please?

    Posted 13 years ago on Saturday October 22, 2011 | Permalink
  3. winniewms
    Member

    This would be my ideal setup, and then I'd pass the date somehow to paypal so it shows up on a receipt.

    http://woodburycommunitytheatre.org/newtest/

    I'd try something else, if there's another way it would work. I've tried a bunch of things, but nothing I've tried accomplishes what I'm after. I have to do something in the next day or so, even if it is returning to paypal's code, which I'd rather not do. Ticket sales were live, and THEN we realized we didn't have the dates on receipts. Have loved GF for other things, and it would be so easy for my clients if I could resolve this issue.

    Posted 13 years ago on Saturday October 22, 2011 | Permalink
  4. There was a recent post from Carl Hancock regarding the information that's included on the receipt, but I'm having trouble finding it. I will keep looking. I don't think this information is sent to PayPal but I don't recall the resolution, if there was one.

    Posted 13 years ago on Saturday October 22, 2011 | Permalink
  5. winniewms
    Member

    Paypal accepts an item name, which you are apparently passing to them. If I could get some information on what variable you pass to them, and in a hook could read the data from the drop-down for the performance date and append it to the string you are passing to paypal for the product name, I'd have a solution.

    Alternately, I wondered whether there was a way to combine a product and option, to accomplish what I'm after, but I couldn't figure out a way to do it like this.

    Paypal's own interface allows for two drop-downs and then combines them when you add the item to the cart. So I would suspect that others might try to use Gravity Forms this way as well.

    Posted 13 years ago on Sunday October 23, 2011 | Permalink
  6. I am working on a project with this same issue. We are using different product fields for "Adult", "Senior" and "Student/Military" admission pricing, and have a quantity field for each where the user can type in how many tickets of each type they want. In addition, there is a drop-down field for the user to select which date they want to attend.

    The type & quantity of tickets are passed to PayPal, and are reflected on the payment notification sent by PayPal, but our client would also like to see the date selected appear as well (per previous hand-coded PayPal form configuration on an older version of their site.)

    Has there been any solution for this type of configuration found by anyone?

    Posted 12 years ago on Friday April 13, 2012 | Permalink