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Pay pal add on - donation

  1. danieleprova
    Member

    Hi,

    I'm using WP, 3.5.1, multisite with Domain mapping Plugin, with your last version of Paypal add on. I have some problems:

    1 - in the WP back office I can't see Gravity Form add on (I downloaded them through your site)
    2 - I'm using pay pal donation: is it possibile to pass through the form some hidden value like: ID donation.
    3 - I created a donation botton with paypal backoffice. Is it possible to pass through the form the hosted_button_id value (the button code I have created)?
    4 - I can't use paypal with Transaction Type for Product and Services to obtain a Donation form. I have a form made of these fields: Name, Email, Product (the price is defined by the user). I see paypal page, I can fill in the fields, but I can't finish my payment process. The system always returns me this errore: you must choose a payment method.
    5 - Can I set an automatic redirect to my site, just after the end of the payment?

    Thank you,

    Kinds,
    Daniele

    Posted 4 years ago on Tuesday June 18, 2013 | Permalink
  2. 1 - Did you install and activate the PayPal add-on? Are you using PayPal Pro or Standard?

    2 - I'm not sure what you are referring to here - what are you trying to do?

    3 - That's not how our integration works, see this page:
    http://www.gravityhelp.com/documentation/page/PayPal_Add-On

    4 - See question in my response to #1 above.

    5 - Yes, you would set this in the form confirmation settings.

    Posted 4 years ago on Wednesday June 19, 2013 | Permalink
  3. danieleprova
    Member

    Thank you for your answer.

    I'm using Paypal Standard. I installed the plugin and I solved some problems, but I have still these issues:

    1 - General: I can't see gravity form paypal add on thought my wp backoffice; when I click in the main manu the voice "Add-on" I receive this message: "Add-On browser is currently unavailable. Please try again later."

    2 - I can't redirect the user to another page after paypal payment. I set as confirmation the option page; I selected a page of my site, but after the payment the landing page is the form one. May be related to the SSL certification (I haven't it in my wp site)

    Thank you,
    Daniele

    Posted 4 years ago on Sunday June 23, 2013 | Permalink
  4. danieleprova
    Member

    Do Gravity Forms with Paypal Add-on need SSL certificate? Could the system work without it?

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  5. The PayPal Standard add-on does not need an SSL certificate because payment happens on PayPal's site.

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  6. danieleprova
    Member

    Thank you; Regarding my problem with redirect url (I can't redirect the user to another page after paypal payment, not the one of the form. I set as confirmation the option page; I selected a page of my site, but after the payment the landing page is the form one); what I can do?

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  7. Are you running the latest version of the PayPal Standard add-on? Version 1.8?

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  8. danieleprova
    Member

    My Version is 1.7. In order to ugrade it can I use the upgrade command in the WP menu?

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  9. danieleprova
    Member

    I tried to update it through my wp back office, but I didn't succeed. How can I do it manually?

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  10. David Peralty
    Administrator

    You can download the add-ons on this site. Look for Download Add-ons over to the right hand side of the page, near the top.

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  11. danieleprova
    Member

    Ok thank you, but I installed the update directly over the old version installed plugin?

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  12. David Peralty
    Administrator

    I always suggest people remove the files using FTP and then upload the new version to make sure no remnant files are left behind to cause issues. All of your forms and settings are stored within the database.

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  13. danieleprova
    Member

    Thank you David for the support; now the redirection works properly.

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink
  14. David Peralty
    Administrator

    Glad to hear it. All my best!

    Posted 4 years ago on Tuesday June 25, 2013 | Permalink

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