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Pay pal add on - donation

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. danieleprova
    Member

    Hi,

    I'm using WP, 3.5.1, multisite with Domain mapping Plugin, with your last version of Paypal add on. I have some problems:

    1 - in the WP back office I can't see Gravity Form add on (I downloaded them through your site)
    2 - I'm using pay pal donation: is it possibile to pass through the form some hidden value like: ID donation.
    3 - I created a donation botton with paypal backoffice. Is it possible to pass through the form the hosted_button_id value (the button code I have created)?
    4 - I can't use paypal with Transaction Type for Product and Services to obtain a Donation form. I have a form made of these fields: Name, Email, Product (the price is defined by the user). I see paypal page, I can fill in the fields, but I can't finish my payment process. The system always returns me this errore: you must choose a payment method.
    5 - Can I set an automatic redirect to my site, just after the end of the payment?

    Thank you,

    Kinds,
    Daniele

    Posted 11 years ago on Tuesday June 18, 2013 | Permalink

  2. Rob Harrell
    Member

    1 - Did you install and activate the PayPal add-on? Are you using PayPal Pro or Standard?

    2 - I'm not sure what you are referring to here - what are you trying to do?

    3 - That's not how our integration works, see this page:
    http://www.gravityhelp.com/documentation/page/PayPal_Add-On

    4 - See question in my response to #1 above.

    5 - Yes, you would set this in the form confirmation settings.

    Posted 11 years ago on Wednesday June 19, 2013 | Permalink

  3. danieleprova
    Member

    Thank you for your answer.

    I'm using Paypal Standard. I installed the plugin and I solved some problems, but I have still these issues:

    1 - General: I can't see gravity form paypal add on thought my wp backoffice; when I click in the main manu the voice "Add-on" I receive this message: "Add-On browser is currently unavailable. Please try again later."

    2 - I can't redirect the user to another page after paypal payment. I set as confirmation the option page; I selected a page of my site, but after the payment the landing page is the form one. May be related to the SSL certification (I haven't it in my wp site)

    Thank you,
    Daniele

    Posted 11 years ago on Sunday June 23, 2013 | Permalink

  4. danieleprova
    Member

    Do Gravity Forms with Paypal Add-on need SSL certificate? Could the system work without it?

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink

  5. Rob Harrell
    Member

    The PayPal Standard add-on does not need an SSL certificate because payment happens on PayPal's site.

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink

  6. danieleprova
    Member

    Thank you; Regarding my problem with redirect url (I can't redirect the user to another page after paypal payment, not the one of the form. I set as confirmation the option page; I selected a page of my site, but after the payment the landing page is the form one); what I can do?

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink

  7. Rob Harrell
    Member

    Are you running the latest version of the PayPal Standard add-on? Version 1.8?

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink

  8. danieleprova
    Member

    My Version is 1.7. In order to ugrade it can I use the upgrade command in the WP menu?

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink

  9. danieleprova
    Member

    I tried to update it through my wp back office, but I didn't succeed. How can I do it manually?

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink

  10. David Peralty

    You can download the add-ons on this site. Look for Download Add-ons over to the right hand side of the page, near the top.

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink

  11. danieleprova
    Member

    Ok thank you, but I installed the update directly over the old version installed plugin?

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink

  12. David Peralty

    I always suggest people remove the files using FTP and then upload the new version to make sure no remnant files are left behind to cause issues. All of your forms and settings are stored within the database.

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink

  13. danieleprova
    Member

    Thank you David for the support; now the redirection works properly.

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink

  14. David Peralty

    Glad to hear it. All my best!

    Posted 11 years ago on Tuesday June 25, 2013 | Permalink

This topic has been resolved and has been closed to new replies.