PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Payment options

  1. Jane
    Member

    Hi,

    My client runs a small training business and would like to add payment functionality to the site. I've removed the course/payment details for privacy, but there are values for each cell. http://cl.ly/0a1Q2I1r2G3T3W043f0E

    What is the best way to set this up using gravity forms. I assume there are two pages - select the items, then payment page where they enter their address details + card. I've never setup online payment before, so please clarify the payment options/lowest cost option and the simplest way to set this up.

    Also we may need to offer reduced cost for unemployed students. This reduces the cost of each course to an exact amount. I plan to offer a link where students can contact the company with exact details/benefits number, and then we will either offer a discount code which enables special pricing, alternatively, I can just send them a private link to a duplicate form with reduced prices. What do you suggest?

    Thanks for the help!

    Posted 12 years ago on Wednesday July 11, 2012 | Permalink
  2. Jane
    Member

    Also I will need to be able to give tax invoices and add a gst (we're Australian) - is this possible?

    Posted 12 years ago on Wednesday July 11, 2012 | Permalink
  3. Jane
    Member

    Could you please reply to my posts?

    Posted 12 years ago on Saturday July 14, 2012 | Permalink
  4. What sort of payment processing are you planning on using? We currently have add-ons for PayPal, PayPal Pro and Authorize.net. Are you planning on using one of those? We should start with that.

    Posted 12 years ago on Sunday July 15, 2012 | Permalink
  5. Jane
    Member

    I just need advice on my best options and if this what I ask is doable with Gravity - and whether I should keep my subscription - it's up for renewal. Please address:
    - Functionallity questions (inc unemployed functionality)
    - Lowest payment facility cost, happy to use Paypal but don't know what the pros/cons are. Would be ideal if students could pay by CC. There will be up to 150 payments in a short space of time
    - Tax invoice/GST

    Posted 12 years ago on Sunday July 15, 2012 | Permalink
  6. It is doable. To accept credit cards, you can use either the Authorize.net add-on or PayPal Pro add on (still in beta but working well for many people.) Both add-ons require a developer license. Processing credit cards requires additional costs which are not associated with Gravity Forms (PayPal Pro was $30 per month plus transaction fees, and I believe Authorize.net was $20/month plus some add-ons for additional cost.

    Discount codes are not built in, for unemployed students, however there are work arounds. Or your alternate solution would work (a different link which is shared with student who can prove unemployment status.)

    For taxes, depending on how complex your tax situation is, it might be best to handle it with the credit card processor. I know PayPal handles the tax based on the buyer's location. I do not know how Authorize.net handles it.

    Alternately, you can add tax to your Gravity Form. Please see this post:
    http://www.gravityhelp.com/documentation/page/Gravity_Forms_Pricing:_Adding_Tax

    I believe everything you want to accomplish can be handled by Gravity Forms. Some of it is complex and will require work on your part, and there are additional costs associated with processing credit cards. We'll be happy to help you when you get started.

    Posted 12 years ago on Monday July 16, 2012 | Permalink
  7. Jane
    Member

    Hi, I've currently got the developer licence for myself, not for this other company and I'm unsure whether I should renew to developer and pass the cost onto my client, or I can downgrade (I personally don't need payment facility) just need to add forms to various sites occasionally. If I decide to close my business, does that mean all my clients' forms won't work if I don't renew? How can I avoid this situation?

    If my client pays for the developer licence, they're going to have the renewal cost, which is a bit of a deterrant....

    Posted 12 years ago on Saturday July 21, 2012 | Permalink
  8. After the license key expires, the forms will continue to work, but the client would not have access to upgrades. What can happen is WordPress changes something and that causes the old version of Gravity Forms to stop working. So, not having a license means you can't stay current. The forms will always work, but if WordPress and Gravity Forms become out of sync, they might stop working due to incompatibility.

    If WordPress never got upgraded, then the forms would continue to work exactly as they work today with the software versions that you have.

    Does that make sense?

    Posted 12 years ago on Saturday July 21, 2012 | Permalink
  9. Jane
    Member

    If I renew the forms once then decide that I don't want to continue with Gravity Forms later, can the client themselves use the existing webforms but pay for a new licence and keep the old forms? Is that the best way to transfer the future responsibility?

    Can you give me a few starting points on how I should build this form? My client needs the forms up ASAP. Needs to be similar to this: http://cl.ly/image/3p2Q0c1c0417

    Posted 12 years ago on Sunday July 22, 2012 | Permalink
  10. To your first paragraph, yes, the client can renew. That is a fine way of handling transferring the responsibility. Just be sure the let them know of the ongoing cost associated with what you deliver to them.

    Regarding where to get started, I suggest just jumping in and giving it a go. If you get stuck with styling or functionality, please begin a new topic for your new issue. We'll be happy to help.

    Thanks.

    Posted 12 years ago on Monday July 23, 2012 | Permalink

This topic has been resolved and has been closed to new replies.