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PayPal add-on not submitting - "This Field Is Required"

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. ocaptain
    Member

    My page is at

    http://www.huntersvillearp.org/support-the-harp-2011-mexico-mission-trip/

    When you fill out the form, the Donation Amount field returns "This field is required" and will not proceed to PayPal. I've tried entering with and without a dollar sign, and with and without '.00'

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink

  2. David Smith
    Member

    Hi Anthony,

    I was able to recreate this issue as well. I've passed this on to the lead developer and will let you know as soon as we have a solution for you.

    Thanks!

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink

  3. ocaptain
    Member

    Guess that's why it's called 'Beta' :-)

    I look forward to your update...

    -Anthony

    Posted 13 years ago on Tuesday January 18, 2011 | Permalink

  4. webmaid
    Member

    Happens when the donation field type is "user defined price". Multiple choice works for me. So I am looking forward your update, too.

    Melanie

    Posted 13 years ago on Friday January 21, 2011 | Permalink

  5. David Smith
    Member

    Hi Melanie, just sent you an email.

    Posted 13 years ago on Friday January 21, 2011 | Permalink

  6. webmaid
    Member

    Hi David, thanks! Plugin works now, but the form doesn't show up on my single slide post on the start page (it was there and it's still in the sourcecode, but the style is somehow set to "display=none"). I didn't change anything in my custom.css, so I am very confused.

    http://roparunteam018.org

    - Melanie

    P.S. Worked somehow around it with a different form.

    Posted 13 years ago on Sunday January 23, 2011 | Permalink

  7. David Smith
    Member

    Were you using any conditional logic in the original form?

    Posted 13 years ago on Monday January 24, 2011 | Permalink

  8. bridalpr
    Member

    Dear David, I have the same problem on this page http://www.RichGoodman.com/donate . When people choose "other" for donation type, a new field appears conditionally that allows people to enter their donation amount. When you do it gets an error saying "There was a problem with your submission. Errors have been highlighted below" and won't let the form be submitted.

    Can you help me fix this?

    Posted 13 years ago on Friday February 4, 2011 | Permalink

  9. David Smith
    Member

    Hi Bridalpr,

    First things first, are you using the latest Gravity Forms version RC3.12? If not, download it here and confirm that the issue still exists.

    Posted 13 years ago on Friday February 4, 2011 | Permalink

  10. bridalpr
    Member

    Dear David, I can confirm that I have version RC3.12 and the bug was still there. I see there was an update yesterday and I will try uploading the newer version to see if that fixes the problem.

    Posted 13 years ago on Tuesday February 8, 2011 | Permalink