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PayPal add-on not submitting - "This Field Is Required"

  1. My page is at

    http://www.huntersvillearp.org/support-the-harp-2011-mexico-mission-trip/

    When you fill out the form, the Donation Amount field returns "This field is required" and will not proceed to PayPal. I've tried entering with and without a dollar sign, and with and without '.00'

    Posted 8 years ago on Tuesday January 18, 2011 | Permalink
  2. Hi Anthony,

    I was able to recreate this issue as well. I've passed this on to the lead developer and will let you know as soon as we have a solution for you.

    Thanks!

    Posted 8 years ago on Tuesday January 18, 2011 | Permalink
  3. Guess that's why it's called 'Beta' :-)

    I look forward to your update...

    -Anthony

    Posted 8 years ago on Tuesday January 18, 2011 | Permalink
  4. webmaid
    Member

    Happens when the donation field type is "user defined price". Multiple choice works for me. So I am looking forward your update, too.

    Melanie

    Posted 8 years ago on Friday January 21, 2011 | Permalink
  5. Hi Melanie, just sent you an email.

    Posted 8 years ago on Friday January 21, 2011 | Permalink
  6. webmaid
    Member

    Hi David, thanks! Plugin works now, but the form doesn't show up on my single slide post on the start page (it was there and it's still in the sourcecode, but the style is somehow set to "display=none"). I didn't change anything in my custom.css, so I am very confused.

    http://roparunteam018.org

    - Melanie

    P.S. Worked somehow around it with a different form.

    Posted 8 years ago on Sunday January 23, 2011 | Permalink
  7. Were you using any conditional logic in the original form?

    Posted 8 years ago on Monday January 24, 2011 | Permalink
  8. bridalpr
    Member

    Dear David, I have the same problem on this page http://www.RichGoodman.com/donate . When people choose "other" for donation type, a new field appears conditionally that allows people to enter their donation amount. When you do it gets an error saying "There was a problem with your submission. Errors have been highlighted below" and won't let the form be submitted.

    Can you help me fix this?

    Posted 8 years ago on Friday February 4, 2011 | Permalink
  9. Hi Bridalpr,

    First things first, are you using the latest Gravity Forms version RC3.12? If not, download it here and confirm that the issue still exists.

    Posted 8 years ago on Friday February 4, 2011 | Permalink
  10. bridalpr
    Member

    Dear David, I can confirm that I have version RC3.12 and the bug was still there. I see there was an update yesterday and I will try uploading the newer version to see if that fixes the problem.

    Posted 8 years ago on Tuesday February 8, 2011 | Permalink