PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

PayPal Add-On. "There was a problem with your submission."

  1. ryancmiles
    Member

    This just happened recently so it may be something with the update to Gravity Forms. I have a form set up that has a field with 3 radio buttons followed by another field with a custom entry. If the user fills out a custom dollar amount then clicks submit they are given an error message of "There was a problem with your submission. Errors have been highlighted below." If they click submit again without changing anything the form is accepted. Neither field is set as required so I'm not sure what is causing the error.

    Here is a link to the page with the form: http://www.missnorthcarolinausa.com/payment/

    Posted 11 years ago on Monday April 29, 2013 | Permalink
  2. Can you fill out a priority support form for me: http://www.gravityhelp.com/priority-support/

    It will be easier to troubleshoot this there. Go ahead and provide a WP Admin login with your ticket submission.

    Posted 11 years ago on Monday April 29, 2013 | Permalink

This topic has been resolved and has been closed to new replies.