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Paypal Donation and Subscription, Possibly Recurring

  1. peterash
    Member

    I'm having an issue with "other" amounts. I created a radio button field with pre-defined amounts for donations -- $10, $20, $30, and Other. When the other is checked, I used conditional logic to show a product field that allows for user defined pricing.

    The problem comes in when someone selects the Other amount using subscriptions. (I actually have four feeds: one time donation, monthly donation, quarterly donation, and yearly donation.) The feeds are tied to radio button donation amount. It seems like if I want the other, user-defined price field, with a subscription, I may need an additional set of feeds for that?

    Is anyone else using a simpler method for "other" donation amounts?

    -Peter

    (Bonus points for this answer: How can I populate that user-defined amount in the notification email?)

    The form can be found at http://www.cvsolutions.org/make-a-donation/

    Posted 6 years ago on Tuesday January 22, 2013 | Permalink
  2. You definitely need a feed for the "other" product. Have you already added that?

    Posted 6 years ago on Tuesday January 22, 2013 | Permalink
  3. peterash
    Member

    No, but I will. I just wasn't sure if there was a simpler way to have a user-defined price, especially with the subscriptions. I have three subscription options, so essentially, I'll need three more feeds for this "other" (user-defined price).

    Posted 6 years ago on Tuesday January 22, 2013 | Permalink
  4. peterash
    Member

    I'm stuck.

    If I have an "Other" option, I can send that to Paypal with a donation transaction type. No problem. But, I also have a "frequency" option, which determines subscriptions and lengths.

    I can't do multiple paypal conditions, so how can I set up a feed to look for an "other" donation amount with a frequency variable? (Frequency = One time donation, monthly recurring, quarterly recurring, yearly).

    (For example, a user wants to donate $25/month or $25/quarter or $25/year.)

    Posted 6 years ago on Wednesday January 23, 2013 | Permalink
  5. peterash
    Member

    Hmmm.. I think I figured out how it should work. I targeted the custom donation amount (other) as the recurring amount variable in the subscription transaction type, and then enabled the paypal based on condition (using frequency in my case). But it's directing people to my thank you page immediately instead of going to paypal.... Thoughts on what I should do?

    -Peter

    Posted 6 years ago on Wednesday January 23, 2013 | Permalink
  6. If it is directing people to the thank you page instead of paypal, then the paypal condition you have set is not being satisfied, or the total is zero.

    Posted 6 years ago on Wednesday January 23, 2013 | Permalink
  7. peterash
    Member

    Still not working. Can I send you login information to look at the form & feed?

    Posted 6 years ago on Wednesday January 23, 2013 | Permalink
  8. Sure Peter, I can take a look for you. Please send a WordPress admin login to chris@rocketgenius.com and I will take a look at how this is configured.

    Posted 6 years ago on Thursday January 24, 2013 | Permalink
  9. peterash
    Member

    Thanks Chris! I just sent you the email.

    -Peter

    Posted 6 years ago on Thursday January 24, 2013 | Permalink
  10. calebweeks
    Member

    Hi guys – I am actually finding the same experience: Conditional logic is set up for 2 PayPal feeds based on Frequency. The "Other" donation amount box works with one-time donations but not with subscriptions.

    Basically, the suggested donations pass through successfully to PayPal using one-time donations or Subscriptions.

    The "Other" amount passes successfully through to PayPal only when a "one-time" donation and not when a "Subscription".

    Did you guys ever resolve this (your issue is very similar to mine which is why I didn't start a new thread – I hope that was the right thing to do!)?

    Thanks guys.

    Posted 5 years ago on Friday May 3, 2013 | Permalink
  11. calebweeks
    Member

    SOLUTION (in my experience): In the PayPal feed for the Subscription option, I chose "Form Total" instead of "Donation Amount" that I originally had.

    I didn't think to do this at first as I didn't notice the "Form Total" option in the dropdown in the PayPal feed area.

    Thanks Gravity Forms!

    Posted 5 years ago on Friday May 3, 2013 | Permalink
  12. Thank you for the update.

    Posted 5 years ago on Monday May 6, 2013 | Permalink

This topic has been resolved and has been closed to new replies.