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paypal form not consistently working

  1. I am having trouble keeping the paypal form working properly.

    A month ago I have a form where folks paid a set cost (actually a donation) of $40. You click the submit button, went straight to the paypal site with the $40 in the correct line. Worked great.

    I sent up another for folks to donate however much. Last night it worked but today the submit button just takes you to the generic paypal login page.

    I also can not get the reoccurring subscription to work at all. I was trying to set up two different GF forms on the same page, one for a one time user determined donation and another to select a reoccurring amount.

    Thank you for your help. Here is the URL: http://www.annapolisbcm.org/donations/

    Posted 13 years ago on Friday February 4, 2011 | Permalink
  2. In order to look into this issue we would need access to your WordPress admin to look at both your Form and PayPal settings. You can send us a WordPress admin login via our Contact Us form.

    Posted 13 years ago on Friday February 4, 2011 | Permalink
  3. sent a message via contact us

    Thanks
    Justin

    Posted 13 years ago on Friday February 4, 2011 | Permalink
  4. The page data for that WordPress page appears to have been corrupted. Had you made any changes to that page and then removed them? Had you placed two forms on the same page and then removed one?

    I created a new page, embedded the same donation form on it and it worked fine. Redirected to PayPal properly. I then deleted your existing Donations page and created a new Donations page (with the same content and form) and it is working fine.

    Posted 13 years ago on Friday February 4, 2011 | Permalink
  5. You are great! Thank you for the support!

    Yes, I did have two forms on the page then removed one when it would not work.

    I put two forms on the same page again. One for reoccurring giving and one for a one time gift. Both are working great. I greatly appreciate the swift help.

    Looking forward to future updates!

    Posted 13 years ago on Friday February 4, 2011 | Permalink