PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Paypal form not sending to Paypal, but registering user

  1. I've got a form that was sending to paypal, and accepting a payment in the sandbox, but was not registering a user.

    After searching the forums, I found that someone had the same problem, cause by having HTML in a required field. I removed the link in that required field.

    Now the form registers the user, but does not send to paypal. The form just disappears, and leaves me on the same page.

    This error is on 2 forms that are identical aside from the subscription amount,

    Posted 11 years ago on Wednesday July 4, 2012 | Permalink
  2. The form action points to the page the form is on. Shouldn't this be to paypal?

    Posted 11 years ago on Wednesday July 4, 2012 | Permalink
  3. This is definitely an issue with the checkbox condition I was using for agreement to terms. I removed it and the form works for both Paypal payments and user registration.

    Posted 11 years ago on Wednesday July 4, 2012 | Permalink
  4. David Peralty

    Glad you were able to figure it out. What condition were you using that caused the issue to occur?

    Posted 11 years ago on Wednesday July 4, 2012 | Permalink
  5. It's just a single checkbox that must be checked. It would be great if it worked, but for now I'm going to use an html field to say "By registering you agree blah blah . . "

    Posted 11 years ago on Wednesday July 4, 2012 | Permalink