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Paypal IPN Redirect Fail

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Dave Landon
    Member

    Hey all!

    I've been struggling with getting the last part of getting my PayPal solution to work. Everything works correctly except that PayPal doesn't properly redirect the users.

    What happens every time is that after a transaction is processed is that the redirect from PayPal just tells me that the redirect has failed and that the transaction may not have gone through. The transaction ALWAYS goes through but, the redirect always fails.

    In all honesty, not having a redirect would be better (the form opens in a pop up window) and would make a better user experience.

    My IPN settings are all set and match up right.

    Any thoughts on this or people experiencing the same thing?

    Posted 13 years ago on Wednesday March 9, 2011 | Permalink

  2. Carl Hancock
    Administrator

    What redirect are you referring to? What you described above and the title of your support request doesn't necessarily mesh so i'm a little confused.

    There is a redirect that happens after the user completes the payment on PayPal and they click to continue and it sends them back to your site.

    The IPN URL is a separate setting, unrelated to the redirect, and happens behind the scene.

    What isn't working... is the user not being redirected back to your site or is the IPN communication failing and not communicating back to your site. The IPN happens behind the scenes, you and the user don't see it happen.

    Posted 13 years ago on Wednesday March 9, 2011 | Permalink

  3. Dave Landon
    Member

    "There is a redirect that happens after the user completes the payment on PayPal and they click to continue and it sends them back to your site."

    This is what is failing... How can I change this value??

    Sorry for being a little unclear on this... I wasn't sure how to best pose the question.

    Posted 13 years ago on Wednesday March 9, 2011 | Permalink

  4. Carl Hancock
    Administrator

    This shouldn't be failing. We would have to look at your site in order to determine what is going on. If you provide us with a WordPress admin login for the site we can take a look. You can send this information to us via our Contact Us form and reference this forum post so we know what it is in regards to.

    Posted 13 years ago on Wednesday March 9, 2011 | Permalink