The problem is the Option fields aren't tied to the Product field. I can't figure out how you could have done that as i'm unable to replicate it when creating a form locally. So those Option fields aren't tied to any product field currently.
It looks like something was wrong with your first form, and because you duplicated it the problem carried down to your other 13. We've seen issues like this when people used the Export to XML, manually manipulated the form XML data, and then re-imported.
I was unable to reproduce this issue by creating a form and then duplicating it. So somehow something was wrong with the first form that you created, i'm not able to reproduce how it happened.
The solution is going to be to correct one of the forms by deleting and re-adding the "Select A Trip" Product field, and then correcting the conditional logic on the Options to then use this new Product field for the conditional logic. I have already corrected the "Corporate Anniversary" form and it is now working properly and redirecting to PayPal. So you canuse that are your base. So what you can do is delete the other forms, and then duplicate the "Corporate Anniversary" form to create the others again.
You'll have to also then delete and re-add your PayPal Feeds because they won't be valid if you delete the other forms.
Duplicate it and make your changes just like you did initially but only do the first one, and then test to see if it works properly. It should, but if it doesn't let me know and we can see exactly the steps you took to recreate the issue. Otherwise, if it works then go ahead and do the same thing for the other forms.
Posted 11 years ago on Monday July 11, 2011 | Permalink