Hi
I am testing my paypal plugin on the preview setting of the page concerned and it is not working. I have a product box in there and have it set to take a subscription. It is simply allowing me to fill in the initial information and then giving me the "thank you" message once the form is submitted. NO hint of Paypal anywhere.
Is this because the page is not live?
Thanks
Ian
PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.
Paypal not working
-
Posted 13 years ago on Tuesday July 5, 2011 | Permalink
-
This issue was resolved via Priority Support. Here was the resolution:
You had two issues going on.
First you had enabled the PayPal Condition but didn't have any fields on your form to configure to use the PayPal Condition. The PayPal Condition is like Conditional Logic. It only works with a drop down, radio button or checkbox field so you can say "If this field value = X then send to PayPal". You had this checked, but not configured because you had no fields that work with it. See this screenshot: http://i.imgur.com/6GUEU.png
The next issue you had is you didn't select which field should be used for the Recurring Amount. You left it unselected so there was no recurring amount being set. See this screenshot: http://i.imgur.com/yl1PY.png
I corrected both these issues and your form is now working.
Posted 13 years ago on Tuesday July 5, 2011 | Permalink
