PayPal payment notification

This is a great add-on and most features work well, but I think this is a critical issue that "webstergroup" brings up.

I've been running WP 3.0.1 with GF Beta 1.3 and Paypal addon Beta 1.2 for a few days. We are also getting a notification when a payment is NOT processed (denied or whatever). Remember, besides this "non-paid" entry being in the database, other staff also receive the notification email (e.g. our bookkeeper) about a new member and payment received. They have no idea that payment was actually denied.

It is not practical to expect the administrator to continually verify each entry by comparing to our Paypal account.

At the very least (short term) the payment status should be displayed as an additional column when viewing the list of entries - currently I have to go into (view) each record to see its payment status.

Longer term I believe serious consideration should be given to having the option for GF to automatically remove any entries where payment is denied or cancelled, etc. - ideally before the notification is sent out.

Yes, I missed those settings - actually I remember reading them, but didn't appreciate what they would do at the time.

I believe this will work for now.

I still think it's important to add an option/setting so that "non-paid" entries can be automatically removed from the database. Even though we no longer get notifications of non-paid entries, someone still has to compare and cull the GF database against Paypal receipts to ensure our membership list is accurate.

I'm having the same issue. IPN is being successfully sent, but the function "process_ipn" in paypal.php never gets called. I verified that paypal.php is getting hit successfully.

Due to security restrictions, I'm not able to send out an Admin login to third parties. I have the following options selected :

# Do not prompt buyer to include a shipping address.
# Send admin notification only when payment is received.
# Send user notification only when payment is received.

Also, I have IPN enabled in the plugin as well as in my sandbox merchant account (I am in test mode). When I attempt to simulate an IPN (by using the Paypal IPN simulator), the paypal.php file gets accessed, but the process_ipn function doesn't.

This sounded like a similar issue as what the person above was having, but I understand it may be unrelated. I may try reinstalling the plugins and see what happens.

Hi everyone. I'm experiencing similar problems, meaning:

When testing via a Paypal Sandbox developer account, purchases are still marked as "processing".

When accesssing http://thewebsitedomain.com/?page=gf_paypal_ipn manually, I just get redirected to the front-page, I am unsure if I should see a notice of some kind?

Can I contact you directly with an admin login to see if my problem can be fixed?

Thank you in advance for help.

I think I'm having the same problem as archer-group.

The whole payment process seems to go through correctly and the user is returned to my website yet their PayPal status remains as Processing and a new user is not created in my database (I'm using the PayPal form in conjunction with the Registration Plugin).

IPN is turned on for my PayPal Sandbox seller account and I can see the various transactions in my IPN history.

I'm totally stumped as to what the problem is.

Any suggestions?

Hi David.

I sent you an email yesterday. Feel free to have a look when you get a moment.

Thanks

A simple (I think), short term solution would be another notification.

Currently I can choose to not receive notification until payment is approved. Maybe you could add an additional notification option like, "If payment not approved, then send warning email to Admin to manually remove specific entries."