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Paypal plug-in options not clearing

  1. djones
    Member

    Hi - Really struggling to find a solution to this. I'm building a user registration form with a series of events and options (eg different start date) with different pricing.
    http://www.imagingessence.co.uk/form_test If the user selects an option eg Easter classes conditional logic then reveals options available. If the user deselects the easter classes but does not clear selected options (eg additional days), the total still includes the option price (which is hidden again) so it's not clear to the user where the price is being calculated.

    I've tried a number of ways to resolve, a) applying conditional logic to reveal the option when one easter class "is not" selected but options "are" selected (doesn't seem possible to have both conditions as criteria), or is there anyway to implement a "reset" button which would clear the form at this stage? Or any other way you can think would work!

    Thanks in advance

    Posted 13 years ago on Thursday April 7, 2011 | Permalink
  2. Try turning off the Animation feature under the Advanced tab of the Form Settings for that Form. Then test to see if the issue still occurs. Let me know if it then works.

    Posted 13 years ago on Thursday April 7, 2011 | Permalink
  3. djones
    Member

    It works - perfect! Thank you so much :-)

    Posted 13 years ago on Friday April 8, 2011 | Permalink
  4. Thanks, good to hear. We are aware of the animation issue and are going to be looking into how to correct it.

    Posted 13 years ago on Friday April 8, 2011 | Permalink

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