PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

PayPal Pro Add-on

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. Travis
    Member

    I am testing the PayPal Pro addon and I get this message:
    There was a problem with your submission. Errors have been highlighted below.

    But nothing is highlighted.
    Screenshot (good til 4/12): http://awesomescreenshot.com/05434t892

    Thanks,

    Posted 12 years ago on Monday April 9, 2012 | Permalink

  2. Travis
    Member

    Subscribe

    Posted 12 years ago on Monday April 9, 2012 | Permalink

  3. texastraining
    Member

    I had the same problem. I am hoping Carl can give us some insight. I have also enlisted PayPal's help.

    Posted 12 years ago on Thursday April 12, 2012 | Permalink

  4. Carl Hancock
    Administrator

    @Travis Looking at the screenshot you provided, if you are implementing the PayPal Pro Add-On as you said... you don't have a Credit Card field on your form. PayPal Pro isn't like PayPal, the user enters his/her credit card information directly on your form using the Credit Card field.

    If you have integrated this form with PayPal Pro, but didn't put a Credit Card field on the form... that is probably what is causing the error.

    @texastraining Your issue isn't necessarily the same as @Travis above, which is why it's always best to create your own support request by creating your own support forum post. It appears that @Travis problem is his form does not have a Credit Card field on it... is that the case with you as well? If not, please create your own support forum post as you are experiencing a different issue.

    Posted 12 years ago on Thursday April 12, 2012 | Permalink

  5. texastraining
    Member

    I don't have one either. I will put one on there and give an update.

    Posted 12 years ago on Thursday April 12, 2012 | Permalink

  6. Carl Hancock
    Administrator

    Good to hear. What I am going to do is pass this along to the team so that we can update the PayPal Pro Add-On so that it checks to make sure a Credit Card field exists on the form before it allows you to create a PayPal Pro Add-On Feed for that form.

    Posted 12 years ago on Thursday April 12, 2012 | Permalink

  7. texastraining
    Member

    Carl- added the CC field to my form and it is saying...
    This page is unsecured. Do not enter a real credit card number. Use this field only for testing purposes.

    I have taken it out of test mode and put in my real API credentials.

    Posted 12 years ago on Friday April 13, 2012 | Permalink

  8. Carl Hancock
    Administrator

    @texastraining That alert is displayed with the Credit Card field when the page displaying the form is not secure. Gravity Forms can't provide SSL security. You have to have an SSL certificate installed on your site, your WordPress site must be configured to support it and you must go to the page containing your form using an https:// URL instead of an http:// URL.

    If you do not have an SSL certificate already, you may need to discuss this with your hosting provider. You will need to purchase one.

    If you already do have an SSL certificate installed and configured, make sure you are going to the page containing the form using https:// instead of http:// so that the page loads securely using SSL.

    Posted 12 years ago on Friday April 13, 2012 | Permalink

  9. Travis
    Member

    Thanks Carl. I'm closing this and re-opening one with GF PayPal.

    Posted 12 years ago on Friday April 20, 2012 | Permalink

This topic has been resolved and has been closed to new replies.