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paypal pro add-on conflict

  1. hi,

    i made a new install of gravity form on a new site.

    when i install the paypal pro add-on, there is the register message on it.

    when i uninstall it, the gravity form plug-in has no registering message.

    licence and paypal pro api are reconized.

    i can't use the new gravity form install with an older xml saved form.

    how can i fix it ?

    regards

    Posted 4 years ago on Wednesday June 19, 2013 | Permalink
  2. David Peralty
    Administrator

    You are trying to use the latest Gravity Forms and Paypal Add-on versions correct? Are you also using the latest version of WordPress? What exact error do you get?

    Posted 4 years ago on Wednesday June 19, 2013 | Permalink
  3. yes correct i have the latest gform and paypal pro add-on.

    i use wordpress 3.5.1_fr

    i know there is a new release of wordpress but in the back end it doesn't purpose me an update.

    do i make an update of wordpress then ?

    Posted 4 years ago on Wednesday June 19, 2013 | Permalink
  4. David Peralty
    Administrator

    What exact error do you get? No, you have the latest WordPress release as far as I'm aware.

    Posted 4 years ago on Wednesday June 19, 2013 | Permalink
  5. ok so,

    i made a so long form on a site and export it.

    i transfered the site on an other hoster.

    i installed wordpress and the plug-ins like the older site was.

    when i installed the two latest release of gravity form, i had not acces to add-on page.
    so i installed the latest gravity form release (1.7.5) and did the same.

    no form on the page appear.

    i took the latest paypal pro add-on here and this"Register your copy of Gravity Forms to receive access to automatic upgrades and support. Need a license key? Purchase one now." and still no form on the page.

    paypal i configured, the shortcode is in the right page.
    the preview is avaible.

    what's wrong ?

    Posted 4 years ago on Wednesday June 19, 2013 | Permalink
  6. David Peralty
    Administrator

    Did you re-enter your license key in the Forms -> Settings page? Can you make sure there are no plugin/theme conflicts by following these steps? http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 4 years ago on Wednesday June 19, 2013 | Permalink
  7. yes i entered 4 times my licence, and when paypal pro add-on isn't activated, gravity form has not the message.

    and this is the third same site i installed on different hosters, nothing change on the site it's just worpdress export/import and gform export/import.

    edit : when i turn the paypal pro on sandbox mode, all api appear red but form appear on the page.

    edit 2 : i unchecked 'IPN is setup in my PayPal Pro account.' and it works then. but still have the register licence message.

    Posted 4 years ago on Wednesday June 19, 2013 | Permalink
  8. i didn't touch anything still my last message and form doesn't appear again !!!

    what the fuck ???????????????

    Posted 4 years ago on Thursday June 20, 2013 | Permalink
  9. i release a new and fresh install of wordpress, only put the plug-ins...

    still no extention page access in gravity form...

    i open the site july 1st thank you to help me for this incredible issue

    Posted 4 years ago on Thursday June 20, 2013 | Permalink
  10. can i have an answer i wait for it since yesterday

    Posted 4 years ago on Thursday June 20, 2013 | Permalink
  11. David Peralty
    Administrator

    Can you send me admin details to peralty@rocketgenius.com and include a link to this thread please? I'd love to take a look and send the details to our developers.

    Posted 4 years ago on Thursday June 20, 2013 | Permalink
  12. email sent

    Posted 4 years ago on Thursday June 20, 2013 | Permalink
  13. David Peralty
    Administrator

    Responded. I will be taking a look at it, and if I need to, I'll bring the developers in on looking at it. Please continue to check your e-mails.

    Posted 4 years ago on Thursday June 20, 2013 | Permalink

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