Hello,
Every time I try and test recurring payment in live mode, (NOT in sandbox mode,) I get an error "There was an error processing your request. Your credit card was not charged. Please try again.".
When I checked the source codes, the following error is displayed.
<!-- Subscription Error: 11586 -->There was an error processing your request. Your credit card was not charged. Please try again.
When I test recurring payment in sandbox mode with a test credit card number, the error is not displayed.
Do I need to add extra settings for PayPal Pro account?
Any help or advice would be much appreciated.
[Basic information]
Gravity Forms v1.6.11
WP 3.3.1 (Can't upgrade the version because the used custom theme supports up until ver. 3.3)
PHP 5.2
SSL: Configured correctly
PayPal Account: PayPal Pro (Business account in the U.S.)
Gravity Forms PayPal Add-On: Disabled
Gravity Forms PayPal Payments Pro Add-On : Enabled
[Other Information]
When I test one-time payment in live mode, it is charged correctly.
[Reference]
http://www.gravityhelp.com/forums/topic/paypal-pro-wont-pass-over-credit-card-info#post-71931
Thanks!
