Paypal Pro - won't pass over Credit Card info

Hi,
I have a Paypal Pro account hooked up with my Gravity form, but every time I try and test it, I get an error "There was an error processing your request. Your credit card was not charged. Please try again.".
It seems all is configured correctly with the SSL, and I have all the API details correct.
Any tips on what might be holding things up?
Cheers!

Hey Chris,
I'm using the Production account at the moment as I'm also in control of the connected Paypal account. If it switch it to Sandbox in Gforms, will in need to change something in the Paypal account for it to work also?
So, here is a link to the problem page: https://jf85.co.uk/wfccn/donate. Like I said before, the error says "There was an error processing your request. Your credit card was not charged. Please try again." yet the CC is 100% functional. I have set-up Ajax validation, yet I get the the same error without Ajax too.
Thanks so much for you help.

Hi Chris
I have tried in the form preview in WP, and get the same identical error.
There seems no reason for this - I have since tried with another reliable CC, and have the same error.
I had not tested it in the sandbox previously - its only just been created, and therefore has not worked since creation.
Any ideas?
Thanks again!

I have exactly the same error on my site!

i as well get:
There was an error processing your request. Your credit card was not charged. Please try again.

Error code is 10002 but no more message in the code, and looking at the paypal error codes it could be quite a few errors.

https://fylli.skissa.nu/ here is my testform.

I did request a new api key today, and tried with that. No luck.

As for sandbox - i have not registered for sandbox but tried once or twice with sandbox enabled in settings but that did not work either.

I can try to request a new api key once again and never click the sandbox radio in the settings - but i dont think it will help my cause.

Thanks!

Just modified paypalpro.php to print_r the $response from PayPal when the error occurs - the response is:

Array ( [TIMESTAMP] => 2012-08-21T18:19:13Z [CORRELATIONID] => eaf282cf711e9 [ACK] => Failure [VERSION] => 52.0 [BUILD] => 3516191 [L_ERRORCODE0] => 11586 [L_SHORTMESSAGE0] => DPRP is disabled. [L_LONGMESSAGE0] => DPRP is disabled for this merchant. [L_SEVERITYCODE0] => Error )

So my guess is that if PayPal standard is used on a PayPal Pro account then DPRP (Direct Payment Recurring Payments) are disabled?

Also note that "you cannot test WPP within the sandbox using a Canadian account". This may also be my problem.

more info here: https://www.x.com/developers/paypal/forums/paypal-sandbox/dprp-disabled-merchant-invalid-merchant-configuration

Ok - ID10T error here - the PayPal Pro entry for the form was removed - that's why it submitted with no Payment Status, etc. I've added it back in and now get the "There was an error processing your request. Your credit card was not charged. Please try again."

Hmmm...

Yeah - it's 10501. According to PayPal's API Error Codes page this means:

10501 Invalid Configuration - This transaction cannot be processed due to an invalid merchant configuration. Occurs when the billing agreement is disabled or inactive.

I'm convinced that PayPal's sandbox system is wonky. The seller account is definitely set up properly. Anyhow I'm going to continue my development - which centers around Gravity Forms as the payment mechanism - and try it with a production account later on.

PS - The error codes are displayed as an HTML comment immediately prior to the error message in the credit card field as per code in paypalprop.php:

$message = __("<!-- Payment Error: " . $code . " -->There was an error processing your request. Your credit card was not charged. Please try again.", "gravityforms");