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Paypal Stuff

  1. I made a regular ol' contact form and added a product a conditional field - where someone selected an option (emergency help) from the dropdown and it brought the product up; no quantity, and just a flat rate. This field was to hide and remain empty if they chose another option from the dropdown...

    I got an error from paypal that the cart was empty if they selected another option that didn't include the product...

    I can dupe and re-create the form if someone wants to test it out and look at it... It's not urgent; so I didn't post it to priority - and well it's still in beta anyway :)

    Posted 13 years ago on Wednesday November 10, 2010 | Permalink
  2. Could you export that form and send it my way to alex@rocketgenius.com so that I can take a closer look at it?

    Posted 13 years ago on Wednesday November 10, 2010 | Permalink
  3. We have the same error Alex... emailing you the xml file now, along with site url.

    Thanks!

    Posted 13 years ago on Thursday November 11, 2010 | Permalink
  4. Alex... just a thank you for some really OUTSTANDING response and customer support. You guys solved the problem asap (I had intentionally left one of the field names blank, which PayPal didn't "like"). Also thanks with providing some tips on coding a custom way to handle some buttons.

    Cheers!

    Posted 13 years ago on Thursday November 11, 2010 | Permalink
  5. I am glad you are happy with it! Thanks for your support.

    Posted 13 years ago on Friday November 12, 2010 | Permalink