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PayPal submit hanging

  1. rachelbriscoe
    Member

    Hi,

    I have just set up my very first gravity form and when I hit submit the page just hangs but does not go to PayPal. I followed setup instructions carefully. The page with the form on it is: http://greglloydmusic.com/buy-cd-2/ . I have up-to-date versions of WordPress and Gravity Forms. I would be grateful if you could advise.

    Many thanks,
    Rachel

    Posted 10 years ago on Thursday March 8, 2012 | Permalink
  2. rachelbriscoe
    Member

    Hi,

    I had somebody look at what is happening on the page and paste here their response:

    Looking at what the requests are actually doing, I see that the submission is being handled by JavaScript and that the server is responding with a 500 error. Unfortunately, it doesn't look like the JavaScript powering the form is watching for this, so rather than indicating that there was a problem processing the form, it just sits there spinning forever.

    http://www.greglloydmusic.com/buy-cd-2.

    It is quite urgent that I get it working as the CD we want to sell from the site is being featured on a radio show next Wednesday.

    I would be ever so grateful if somebody could please advise me or direct me to somewhere I can learn to fix this.

    Many thanks,
    Rachel

    Posted 10 years ago on Friday March 9, 2012 | Permalink
  3. rachelbriscoe
    Member

    Hi,

    Below is what I have managed to find is coming up as a fatal error and I would be so grateful if anybody could advise me in any way as I don't know what to do with it:

    Fatal error: Call to undefined function gform_update_meta() in /www/greglloydmusic.com/wp-content/plugins/gravityformspaypal/paypal.php on line 1675

    //updating form meta with current feed id
    gform_update_meta($entry["id"], "paypal_feed_id", $config["id"]);

    Many thanks,
    Rachel

    Posted 10 years ago on Friday March 9, 2012 | Permalink
  4. rachelbriscoe
    Member

    It is fixed.

    Thanks.

    Posted 10 years ago on Saturday March 10, 2012 | Permalink
  5. Thanks for letting us know.

    Posted 10 years ago on Saturday March 10, 2012 | Permalink

This topic has been resolved and has been closed to new replies.