PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

PayPal total not sent to PayPal

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. londog
    Member

    I have the latest version of Wordpress and of Gravity Forms. I installed Gravity Forms fine in addition to the PayPal Add-on. I have also updated the PayPal Add-On settings to include my proper IPN. Under my PayPal form site, I have the totals add up correctly but when I hit submit and go to the PayPal site (through my sandbox account) the total doesn't appear at all. My Gravity PayPal form is under this page:
    http://www.theheartbandits.com/all-inclusive-proposal-packages/los-angeles-marriage-proposal-ideas/hollywood-on-horseback/proposal-checkout.html

    Also, is there any way to show the PayPal icon on my Gravity Form PayPal page so that customers know they will be redirected to PayPal before they hit submit?

    Posted 12 years ago on Sunday March 11, 2012 | Permalink

  2. Rob Harrell
    Member

    For the PayPal logo you can place an HTML field at the bottom of the form and place the logo in there, as well as any supporting text.

    For the Total piece, have you tried selecting the production over sandbox to see if the total shows there (you shouldn't have to complete the transaction to see it)?

    Posted 12 years ago on Sunday March 11, 2012 | Permalink

  3. londog
    Member

    I changed it to production mode and after I hit submit, it took me to PayPal but it still didn't show me the total of my selection. In fact, it didn't even show that anything was selected. It only took me to my PayPal account page.

    Thanks about the HTML field. I'll try that.

    Posted 12 years ago on Sunday March 11, 2012 | Permalink

  4. socialpreneurs
    Member

    I am having the same issue. After hitting submit it is going to paypal but not a total invoice page for people to pay and sign in.

    Posted 12 years ago on Wednesday March 14, 2012 | Permalink

  5. londog
    Member

    Yes no matter what I try, nothing seems to get it to work. I thought that having the PayPal button would automatically populate the price fields and take me to a Paypal checkout page with it already filled in. I did something similar to this by creating a PayPal Buy Now button with set prices (http://www.theheartbandits.com/proposals.html) and that's what I thought this Gravity Forms would do. Can one of the admins look at my page? I could give you a Wordpress login.

    Posted 12 years ago on Thursday March 15, 2012 | Permalink