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Picatcha Add-on not working

Gravity Support Forums » Plugin Support » Gravity Forms

Shunarjuna
Member

Why is there no sub-forum for the Picatcha add-on?
Anyway, I have installed the Picatcha add-on and entered my keys in the settings. When I edit the form I can add the picatcha field but all I see is the title, and it's the same when view the form in the front end.
http://www.teachmemusic.com.au/listings/test-search-2/
The form is in the sidebar.

Posted 12 years ago on Wednesday September 12, 2012 | Permalink
Shunarjuna
Member

Just an update. It appears to be a conflict with another plugin. I'm trying to find which one now.

Posted 12 years ago on Thursday September 13, 2012 | Permalink
Chris Hajer
Key Master
OK, please let us know what you find. You can follow these troubleshooting steps http://rkt.gs/testing

I do see this JavaScript error:
```
Timestamp: 9/13/2012 11:17:09 PM
Error: TypeError: $P(".picatcha_question_str").html() is null
Source File: http://api.picatcha.com/static/client/picatcha.js?ver=1.1
Line: 727
```
Posted 12 years ago on Friday September 14, 2012 | Permalink
Shunarjuna
Member

Okay, the conflicting plugin appears to be Gravity Forms WYSIWYG, by Brad Vincent. However, even with this and all other plugins deactivated, I still can't change any of the settings. According to the Picatcha webs site I should be able to with the plan I am on;
"Basic Interface Customization
Customize the number of images shown in Picatcha and the size of the images shown."

Posted 12 years ago on Friday September 14, 2012 | Permalink
Drew M. Turner
Member

I'm having the exact same problem. It saves the settings, but it doesn't change on the form.

Posted 12 years ago on Friday September 14, 2012 | Permalink